Business English Business English Writing Masterclass: How to Communicate Effectively & Communicate with Confidence: How to Write Emails, Business Letters & Business Reports provides a structured framework under which business students, business professionals, entrepreneurs and other professionals can significantly improve their writing skills. You will be taken through the main vocabulary and grammar structures in business writing, and you'll be allowed to practise them through highly targeted activities, which aim to develop, not only your Business English skills, but also your confidence and overall competence within business settings. The last section of this book, contains an amazing selection of business email and letter templates to guide you through writing letters, reports and many other documents. It will be an invaluable resource for your studies and career in business.

CD and book designed to teach idioms and expressions used in the American business world.

In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders. Improve Your Global Business English creates an awareness in the reader of what to avoid and how to ensure that communications are correctly understood. Very readable and hugely instructive, Improve Your Global Business English provides practical self-study with quizzes, activities and worksheets, helping you to fine-tune your written communication. By mastering the basics, defining your readers and tailoring your message to them, understanding the conventions of different media and understanding cultures, you can enhance your reputation as a truly global, modern player in today's marketplace. If you want your messages to be perceived as you intended, to retain customers or to win new ones, Improve Your Global Business English gives you the background you need. Online supporting resources for this book include supplementary video, self-test questions and answers, templates and a case study on going global

Business English Speaking: Advanced Masterclass - Speak Advanced ESL Business English with Confidence & Elegance: Business Meetings & Presentations in English. Includes 300+ PPT Presentation Templates.American & British Business English Advanced Speaking for ESL Students and Teachers. This business English book provides a solid framework for English language learners to acquire advanced Business English Speaking skills by exploring the secret psychology and dynamics behind effective business communication in English, together with advanced phrases and self-study exercises to improve business vocabulary and confidence. This book is ideal for any business setting where the person has to speak in one-to-one or group interactions, like meetings, presentations, parties and other public speaking events. With this business English communication course, you will learn: -How to speak ESL Business English with Confidence & Elegance. You will learn: -How to deliver outstanding presentations-How to hold a successful meeting in English -How to excel at public speaking -How to maximize your influence in ANY professional situation in English To make this self-study Business English Speaking course even more effective, it includes 300+ Premium Business Presentation Templates in PowerPoint format that you can download whenever you like.

What does it really take to have a highly successful practice? You might think that having a thriving practice takes knowing the right way to run your practice as a business. And to run your practice as a highly profitable business, you might believe you must have precise scripts, the best business processes, and the most well-defined and highly calibrated systems. Sorry to disappoint you, none of these delivers success. Practice success goes far beyond knowing how to produce the results. Practice success isn't the result of the right information, prescriptions, recipes, tips, and formulas. There is another domain to master without which success will not occur. And that is what this book is about. This domain is about who you need to be as an owner, as a manager, as a leader and as a marketer. If you can't be a powerful owner, if you can't be an effective manager, if you can't be an inspirational leader, if you can't be someone who attracts patients, then whatever information you have and whatever actions you take will not be effective. In order to access this domain of who you need to be in the practice, I have written this book using the most commonly asked questions culled from my 25 years as a practice management consultant. By standing in the shoes of dentists who have asked these questions and by thoughtfully considering the responses, you will see yourself and how you are in your practice. You will see how the answers in this book teach profound lessons about yourself, which will allow you to change, resulting in you being more highly effective and powerful in your practice. Lao Tzu once said; "Mastering your enemies makes you strong. Mastering yourself makes you fearless." This book is about mastering yourself in the business of practice. This book will give you insights, revelations and a much deeper understanding of yourself as a leader, manager and owner. These insights will help you to think and act in new ways that allow you to produce much better outcomes and results. This is your path to mastery. Let's take these first steps together.

"Your email behavior has the potential to make or break you, both personally and professionally." Email Writing: Advanced (c). How to Write Emails Professionally. Advanced Business Etiquette & Secret Tactics for Writing at Work. Produce Professional Emails, Business Letters, Proposals & Reports Marc Roche's new business English book focuses exclusively on email writing for work and business. This book is about business email writing that works for you and your company. It includes exclusive VIP access to business letters + business letter templates. Email etiquette lessons will guide you through the basics and the not so basics of emailing your colleagues, bosses and clients. You can also download Marc Roche's Starter Library with 700+ Business English Resources FOR FREE and get a FREE Professional Writing Course on How to Write Emails Professionally. What you will get in this email writing book: The 14 Essential Rules of Email Etiquette How to Skyrocket Your Email Productivity Creating a Positive Email Routine The Ultimate Email Processing System Key Language Principles of Writing Emails Negative Words You Should Avoid Using if Possible Being Specific in Your Emails Proposals & Persuasive Emails Guiding Your Audience Paint the Picture! Use Analogies How to Craft your Message How to Achieve Maximum Effect 5 Phrases That Move People to Action (Perfect for Email Negotiations, Marketing & Sales) The Six Formulas for Expressing Benefits The Power of Odd Numbers How to Use Bullet Points to Maximum Effect Email Writing Voice & Style Company Introduction Example Cover Letter Example Welcome Email Example How to Add Personality to Your Emails Increase Your Credibility Graphs Statistics Quotes How to Use Graph Data in Your Emails Data Resources & Tools General Data/Research Academic Studies/White Papers Financial Data Government/World Data Social Data Health Data

Forget the 10,000 hour rule— what if it’s possible to learn the basics of any new skill in 20 hours or less? Take a moment to consider how many things you want to learn to do. What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of prac­ticing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct com­plex skills, maximize productive practice, and remove common learning barriers. By complet­ing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the meth­ods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard key­board, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the sim­ple techniques he teaches: Define your target performance level: Fig­ure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better. Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcompo­nents, it’s easier to figure out which ones are most important and practice those first. Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice. Create fast feedback loops: Getting accu­rate, real-time information about how well you’re performing during practice makes it much easier to improve. Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chain­saws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.

Author Biography: Nana Yaw Oppong has worked in varied private sector organisations in administration and human resource roles, both in Ghana and the UK. He has also taught in higher and further education institutions in Ghana, UK and Germany. His experience from years of producing and managing varied business letters has encouraged him to put together this book as a resource for learners and practitioners. Nana holds PhD in talent management and development from the Leeds Business School, UK after his MBA from the East London Business School, UK and a BA and Diploma in Education from the University of Cape Coast, Ghana. He is currently a senior lecturer in Human Resource Management in the School of Business of the University of Cape Coast, Ghana. He also teaches Industrial Relations; Executive Secretarial Practice; and Organisational Behaviour. His research interests include cross-cultural HRM practices; talent management and development; and indigenous methods of developing employees, with publications covering these areas, and has also shared knowledge in these area through conference presentations in Ghana, Greece, United Kingdom, Germany, Australia and Hong Kong. He is as well a consultant in human resource management and development. Book Description: Writing business letters is one of the few most frequently performed administrative (managerial) duties at our workplaces, as almost every business activity involves letter writings and/or memos. This makes it an important administrative task. Yet, in many English speaking countries, there is not much emphasis on this important subject in business studies curricula. The book is divided into seven sections. Section One considers stationery: the types and sizes of the paper and other stationery items needed to produce various business documents with special emphasis on business letters. This section also considers the appropriate methods of storage, preservation and issues of stationery items. Section Two tackles parts of a letter: the rules regarding their formation and appropriate positioning on paper, while Section Three deals with some writing rules that need to be observed to create professional and effective letters (and other business documents). Section Four takes readers through the formation of the letter, or what goes into the letter to render it effective. It also includes some letter writing habits to avoid. Section Five covers how letters are written with the help of others (subordinates), and considers manuscript writing and dictation management. Sections Six and Seven consider some specimen letters: Section Six deals with specimen letters in the areas of enquiries; orders; complaints; accounts; shipping and forwarding; packaging; and banking. Section Seven considers personnel letters (forming a bulk of the letters), covering job inquiries; advertising jobs; applications; seeking and providing references; making job offers; probation and confirmation; transfers and promotions; grievance and discipline; redundancy management; meetings; separation; request for assistance; reservation and appointment. This section also focuses on some social letters including hospitality, condolences, apology, congratulations, gratitude, and get-well messages. Together, there are 174 specimen letters. The letters come with comments on formation, content, layout, and pitfalls to avoid. The aim of providing the sample letters is for readers to receive some guidance to suit their own purposes, or to use the sample letters as guides to write their own letters.