A plain English, easy-to-understand guide to Massachusetts and federal labor laws.

This book represents a compilation of all of the author's learning about teaching adults, from an almost fifty- year career in the field of adult education. It explores the art and science of training as a transformative learning process. It goes further than the development of understanding and skill, to actually help achieve a change in behaviour that reaches beyond the classroom experience. The purpose is to help learners critically reflect on their behaviour and underlying assumptions and provide an opportunity for these to be fully explored with others in a dialogic atmosphere. This manual outlines in detail the methods needed to create such an educational experience. It begins with life before training, including preprogram preparation, designing a training program, and planning for how to create a positive learning environment. It then explores life during training, including understanding the adult learner, dealing with difficult situations and behaviour, facilitating group dynamics in the classroom to create a transformative learning environment, managing your own personal leadership and facilitation style, and using instructional methods that work. To close, the book addresses life after training, including all forms of evaluation and ensuring enduring impact beyond the training program. Finally, personal anecdotes from the author's own experience are included throughout the book to enrich and illustrate points being made.

Virtually every organization needs HR personnel to hire, train, and assist employees. Often it is possible to get an entry-level job directly out of high school or after taking a short training program. Teens investigate the vital roles of staffing a company, training employees, learning HR policies and benefits, employee relations, and the types of jobs that are available in HR. Headhunting and recruitment firms and payroll processing firms are considered, as well as education requirements for the HR profession. Sidebars describe certification requirements, interviews with HR professionals, internships, compiling a resume, and tips for getting a first job.

An all-in-one reference to the important employment laws that every employer and HR pro needs to know.

The updated Third Edition of this manual is a comprehensive self-assessment review of ophthalmology and a valuable study aid for any ophthalmologist or ophthalmologist-in-training. It contains over 3,000 true/false, matching, and multiple-choice questions covering the entire field of ophthalmology, including the subspecialties. Answers are provided along with brief explanations and extensive references. Several hundred new questions have been added to this new edition, with significantly updated content and revised, expanded explanations. Two new chapters cover General Medicine and International Ophthalmology. This edition also includes more than 100 full-color photographs depicting ocular pathology and ophthalmic conditions.

The new Fourth Edition of the Massachusetts Eye and Ear Infirmary Review Manual for Ophthalmology provides a comprehensive self-assessment review and serves as a valuable study aid for any ophthalmologist or ophthalmologist-in-training. The text contains over 1,500 multiple-choice questions covering the entire field of ophthalmology, including all of its major subspecialties. Answers with explanations are provided for each question, and references are included at the end of each chapter. This edition includes more than 250 new full-color photographs and drawings depicting ocular pathology and ophthalmic conditions. All chapters have been updated with new questions to reflect the latest teaching in the field. A companion website features an interactive test bank with images. The test bank includes all 1,540 questions from the book plus over 300 unique questions for additional self-assessment practice.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together