The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

From contributors to TheConversation.com, illuminating essays on how and why working in the twenty-first century is rapidly changing. Work has evolved tremendously over the last 50 years and even more so since the COVID-19 pandemic. In The Conversation on Work, editor Ian O. Williamson assembles essential essays from The Conversation to explore paradigmatic shifts in how people work—and what these changes mean for the future of labor. Covering diverse and urgent topics such as burnout and mental health, remote and hybrid working environments, unions, and job inequities among marginalized groups, the authors critically examine the future of the changing workplace. Essays on how artificial intelligence will affect workers and companies, the effects of the COVID-19 pandemic on workplaces, and other critical labor trends round out the collection. The Critical Conversations series collects essays from top scholars on timely topics, including water, biotechnology, gender diversity, and guns, originally published on the independent news site The Conversation.

“A highly recommended literary page-turner worth a second reading; fans of Gabriel García Márquez will delight in this fantastical—and fantastic novel.”—Library Journal, starred review "Impactful . . . Araghi’s skillful combination of revolutionary politics and magical realism will please fans of Alejo Carpentier."—Publishers Weekly A sweeping, multigenerational epic, this stunning debut heralds the arrival of a unique new literary voice. As a child living in his family's apple orchard, Ahmad Torkash-Vand treasures his great-great-great-great grandfather's every mesmerizing word. On the day of his father's death, Ahmad listens closely as the seemingly immortal elder tells him the tale of a centuries-old family curse . . . and the boy's own fated role in the story. Ahmad grows up to suspect that something must be interfering with his family, as he struggles to hold them together through decades of famine, loss, and political turmoil in Iran. As the world transforms around him, each turn of Ahmad's life is a surprise: from street brawler, to father of two unusually gifted daughters; from radical poet, to politician with a target on his back. These lives, and the many unforgettable stories alongside his, converge and catch fire at the center of the Revolution. Exploring the brutality of history while conjuring the astonishment of magical realism, The Immortals of Tehran is a novel about the incantatory power of words and the revolutionary sparks of love, family, and poetry--set against the indifferent, relentless march of time.

From TheConversation.com, an exploration of the devastating gun violence in the United States—and possible ways to stop it. In The Conversation on Guns, editor James Densley brings together a group of expert scholars to explore the role of guns in US society and the tragic impacts of gun violence. From the many forms of gun violence, to effective and innovative public health and community-led initiatives to curb it, the authors discuss how and why guns are deeply rooted in American history and culture by examining both the politics and policies around gun safety. Grounded in the latest research, these short and accessible articles written by experts in criminal justice, law, sociology, public health, history, and education explain how the United States became so saturated with guns and what the prevalence of guns is doing to our society. The Critical Conversations series collects essays from top scholars on timely topics, including water, biotechnology, gender diversity, and more, originally published on the independent news site The Conversation. Contributors: Pierre M. Atlas, Deborah Azrael, Michelle Barnhart, Paul Boxer, Brad J. Bushman, Marika Cabral, Patrick Carter, Philip J. Cook, Saul Cornell, Rebecca Cunningham, James Densley, Greg Dickinson, John J. Donohue III, Frank Edwards, Sandro Galea, Richard Gunderman, Connie Hassett-Walker, Paul Hirschfield, Aimee Dinnín Huff, Arash Javanbakht, Bokyung Kim, Michael J. Klein, Anita Knopov, Susanna Lee, Morgan Marietta, Frank McAndrew, Jonathan M. Metzl, Matthew Miller, Brian L. Ott, Molly Pahn, Jillian Peterson, Dan Romer, Maya Rossin-Slater, Allen Rostron, Molly Schnell, Hannes Schwandt, Donald H. Sebastian, Michael Siegel, Rebeccah Sokol, Robert Spitzer, Peter Squires, Jeremy Straub, Tom Stucky, Ashwini Tambe, Jennifer Tucker, John A. Tures, Lacey Wallace, Andrew P. Wheeler, Garen Wintemute, Cary Wu, April M. Zeoli, Marc A. Zimmerman

A surprising, enlightening series of conversations that shed new light on the music and career of “our greatest living composer” (New York Times) Steve Reich is a living legend in the world of contemporary classical music. As a leader of the minimalist movement in the 1960s, his works have become central to the musical landscape worldwide, influencing generations of younger musicians, choreographers and visual artists. He has explored non-Western music and American vernacular music from jazz to rock, as well as groundbreaking music and video pieces. He toured the world with his own ensemble and his compositions are performed internationally by major orchestras and ensembles. Now Reich speaks with collaborators, fellow composers and musicians as well as visual artists influenced by his work to reflect on his prolific career as a composer as well as the music that inspired him and that has been inspired by him, including: David Lang Brian Eno Richard Serra Michael Gordon Michael Tilson Thomas Russell Hartenberger Robert Hurwitz Stephen Sondheim Jonny Greenwood David Harrington Elizabeth Lim-Dutton David Robertson Micaela Haslam Anne Teresa de Keersmaeker Julia Wolfe Nico Muhly Beryl Korot Colin Currie Brad Lubman Through this series of insightful, wide-ranging conversations starting from his student days to the present pandemic, we gain a compelling glimpse into the mind of “the most original musical thinker of our time” (The New Yorker).

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving