While Japan has been on center stage of the world economy for decades, interactions between the Japanese and Westerners continue to be on the rise. Daily communication in both business and social settings is commonplace, and connections through the Internet and mobile media make what felt distant only a few years ago seem familiar. Our cultures and social norms remain vastly different, however, and professionals working in Japan are likely to confront new challenges every day. For example, what are the three biggest challenges for Westerners who go to work in Japan? How can you tell when “yes” might mean “no”? When you are the guest in a taxi, who should sit where? In the fully updated second edition of With Respect to the Japanese, readers discover not only answers to basic etiquette questions, but also how to communicate successfully with the Japanese and, in the process, earn mutual respect. John C. Condon and Tomoko Masumoto use real-life examples (from kindergarten classrooms to the boardroom) to explain the contrast between these two distinct cultures. In this essential guide to Japanese culture, you will learn how vital societal characteristics affect communication, decision making, management styles and many other aspects of work and everyday relationships.

This book empirically explores how different linguistic resources are utilized to achieve appropriate workplace role inhabitance and to achieve work-oriented communicative ends in a variety of workplaces in Japan. Appropriate role inhabitance is seen to include considerations of gender and interpersonal familiarity, along with speaker orientation to normative structures for marking power and politeness. This uniquely researched edited collection will appeal to scholars of workplace discourse and Japanese sociolinguistics, as well as Japanese language instructors and adult learners of Japanese. It is sure to make a major contribution to the cross-linguistic/cultural study of workplace discourse in the globalized context of the twenty-first century.

Fully revised and updated, this book offers the most comprehensive review available in English of the many facets of Japanese vocational education and training.

Most books about Japan will tell you how to use chopsticks and say "konnichiwa!" Few honestly tackle the existential angst of living in a radically foreign culture. The author, a three-year resident and researcher of Japan, tackles the thousand tiny uncertainties of living abroad. -- Adapted from back cover

_______________ 'Surreal and unsettling' - Observer Cultural Highlight 'Wise, comical and exceptionally relatable' - Zeba Talkhani 'Quietly hilarious and deeply attuned to the uncanny rhythms and deadpan absurdity of the daily grind' - Sharlene Teo _______________ A woman walks into an employment agency and requests a job that requires no reading, no writing – and ideally, very little thinking. She is sent to an office building where she is tasked with watching the hidden-camera feed of an author suspected of storing contraband goods. But observing someone for hours on end isn't so easy. How will she stay awake? When can she take delivery of her favourite brand of tea? And, perhaps more importantly – how did she find herself in this situation in the first place? As she moves from job to job, writing bus adverts for shops that mysteriously disappear, and composing advice for rice cracker wrappers that generate thousands of devoted followers, it becomes increasingly apparent that she's not searching for the easiest job at all, but something altogether more meaningful... _______________ 'An irreverent but thoughtful voice, with light echoes of Haruki Murakami ... the book is uncannily timely ... a novel as smart as is quietly funny' - Financial Times 'Polly Barton's translation skilfully captures the protagonist's dejected, anxious voice and her deadpan humour ... imaginative and unusual' - Times Literary Supplement

What shapes the decisions of employees in Japan? The authors of this comprehensive and up-to-date survey of the relationship between work and society in Japan argue that individual decisions about work can only be understood through the broader social context. Many factors combine to affect such choices including the structuring of labour markets, social policy and, of course, global influences which have come increasingly to impinge on the organisation of work and life generally. By considering labour markets, social policy and relationships between labour and management, the book offers penetrating insights into contemporary Japanese society and glimpses of what might come in the future. Underlying the discussion is a challenge to the celebration of Japanese management practices which has dominated the literature for the last three decades. This is an important book for students of sociology and economics.

In large corporations in Japan, much of the clerical work is carried out by young women known as "office ladies" (OLs) or "flowers of the workplace". This study shows how OLs frustrated by demanding dead-end jobs thwart their managers and subvert the power stucture to their advantage.

Why on earth would anyone give up a life on the open road for the regimen of a vast Japanese conglomerate? And is it really so different in Japan from everywhere else? Niall Murtagh spent years as a world traveller - hitchhiking to Istanbul, bussing to Kathmandu and crossing the Atlantic in a home-built yacht. In 1986 he closed the door on his adventurous life and settled down in Japan, eventually joining Mitsubishi as a Salaryman - a man in a shiny suit with a shiny attache case in a conglomerate with 100,000 employees. And what happens when you give up the Salaryman life? The book follows life after the corporation, giving fresh perspectives on the nature of Japanese business culture and the problems faced by outsiders in Japan.

Drawing on ethnographic data gathered from fieldwork spanning a 15-year period, this book offers new insights into understanding the lives and experiences of women managers in Japan. Based on empirical case studies, it explores the ways in which professional women in Tokyo creatively mobilize their friendships as a strategic site for mitigating the disappointments in their working lives, and conceptualizing new understandings of independence and equality. It analyses their use of language, time, space and money to negotiate new identities in an increasingly flexible work environment. In examining the challenges and opportunities faced by these corporate workers, this book also extends anthropological debates about the changing meaning and importance of work for women, as well as their relationship with money and separation from the realm of domesticity. As a study of women's lives in and out of the workplace in Japan, this book will be of great interest to students and scholars of Japanese studies, Japanese culture and society, anthropology, sociology, gender and women's studies.

Knowledge-Driven Work is a pioneering study of the cross-cultural iffusion of ideas about the organization of work. These ideas, linked with the knowledge of the workforce, are rapidly becoming the primary source of competitive advantage in the world economy. The book provides an in-depth look at eight Japanese-affiliated manufacturing facilities operating in the United States, combined with examinations of their sister facilities in Japan. The authors offer their insights into the complex process by which elements of work systems in one country interact with those in another. They trace the flow of ideas from Japan to the US and other nations, and the beginnings of a reverse diffusion of innovation back to Japan. The authors organize their findings into six categories: the cross-cultural diffusion of work practices, team-based work systems, kaizen and employee involvement, employment security, human resource management, and labor-management relations. Their study of team-based work systems yields a taxonomy of teams and reveals some conflicts between the desire for self-management and the existence of interdependencies. Investigations into kaizen (ongoing incremental improvement) indicate that its emphasis on employee-driven, systematic problem solving makes it a strong counterpoint to the idea of top-down "re-engineering." Looking at employment security, the authors note that while most US managers believe that it restrains managerial flexibility, managers at the firms they observed see it as essential to the flexibility associated with teamwork and kaizen. The study of human resource management practices suggests competitive advantages in diverse, older, unionized, and urban work forces, and emphasizes the importance of wide-ranging training programs in a work system premised on a long-term perspective. The "wildcard" in the work places observed is labor-management relations, the area in which Japanese managers have been least likely to import their ideas. The authors report on several situations in which existing labor-management structures remained untouched, with mixed results: greater labor-management consultation, for example, but also increased ambiguity of roles. The thread running through all of these areas of work is "virtual knowledge," an ephemeral form of knowledge derived from a particular combination of people focused on a given issue. The authors point out that this powerful form of knowledge is only effectively harnessed in environments that are free of fear, that have established procedures for collective problem-solving, and that have some stability in group composition. They claim that too often companies allow virtual knowledge to dissipate, squandering opportunities to create more competitive workplaces. For those organizations that have succeeded in anticipating and channeling it, however, virtual knowledge leads to a knowledge-driven workplace and continuous improvement.