The mission of libraries is to meet the information needs of the people they serve--but daily, sticky situations arise that make this tough to do. Reports of peepers, use of the library by the homeless for sleeping, inappropriate Internet use by patrons; encounters with offensive personal hygiene, skateboarding in the stacks, the threat of violence, one's role as a babysitter for latchkey children, censorious complaints: Is there an upswing or are librarians just more sensitized? How do libraries meet these demands? From the perspective of a working director, this thoroughly updated and revised edition is a commonsense guide to setting fair and appropriate behavior rules and training staff in how to implement them evenhandedly and with reasonably good humor. Issues surrounding street people, the mentally ill, and substance abusers, sexual deviancy and parental child abuse in the library; community censorship; confidentiality of library records; general security; and unaccompanied children, including protecting them and seeing to their emergency medical needs, are among the topics. Emphasis is placed on staff training and writing effective manuals.

Winner Trinity Schools Book Award 2018 Winner Gateshead YA Book Prize 'I love reading Sarah Govett - she's whip-smart, funny and by plugging into the hope and energy of the youth makes me feel better about these dark times.' Dame Emma Thompson Noa Blake is just another normal 15 year old with exams looming. Except in The Territory normal isn't normal. The richest children have a node on the back of their necks and can download information, bypassing the need to study. In a flooded world of dwindling resources, Noa and the other 'Norms' have their work cut out even to compete. And competing is everything - because anybody who fails the exams will be shipped off to the Wetlands, which means a life of misery, if not certain death. But how to focus when your heart is being torn in two directions at once? 'Truly heart wrenching! ... the 1984 of our time' The Guardian online 'Gripping dystopia with a keen political edge' Imogen Russell Williams, Metro 'This is a truly exceptional novel, exciting, gripping and intense' BookTrust 'pacy dystopian fantasy thriller' Telegraph's Best YA Books of 2015 'thrilling and thought-provoking' The Times 'powerful and shocking' Children's Books Ireland 'a terrific book. It simply is.' Bookwitch 'brilliant' Teen Librarian 'Brilliantly plotted, utterly gripping' Gemma Malley (The Declaration) One of The Telegraph's best YA books of 2015

Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

"I didn't even know that was a question I could ask." That remark from a student in an introductory philosophy course points to the primary body of knowledge philosophy produces: a detailed record of what we do not know. When we come to view a philosophical question as well-formed and worthwhile, it is a way of providing as specific a description as we can of something we do not know. The creation or discovery of such questions is like noting a landmark in a territory we're exploring. When we identify reasonable, if conflicting, answers to this question, we are noting routes to and away from that landmark. And since proposed answers to philosophical questions often contain implied answers to other philosophical questions, those routes connect different landmarks. The result is a kind of map: a map of the unknown. Yet when it comes to the unknown, and all the more so to its cartography, might it not make sense to take our orientation from Borges: What's in question here, with respect to philosophical questions, is an incipient, unlocalizable threshold-a terrain neither subjective, nor entirely objective, one neither of representation, nor finally of simple immediacy-there where the map perceptibly fails to diverge from the territory. Amid Inclemencies of weather and fringed, as per Borges, with ruin and singular figures-with Animals and Beggars-what's enclosed is an attempt to chart the contours of this curious immanence.

The Routledge Hispanic Studies Companion to Colonial Latin America and the Caribbean (1492-1898) brings together an international team of scholars to explore new interdisciplinary and comparative approaches for the study of colonialism. Using four overarching themes, the volume examines a wide array of critical issues, key texts, and figures that demonstrate the significance of Colonial Latin America and the Caribbean across national and regional traditions and historical periods. This invaluable resource will be of interest to students and scholars of Spanish and Latin American studies examining colonial Caribbean and Latin America at the intersection of cultural and historical studies; transatlantic, postcolonial and decolonial studies; and critical approaches to archives and materiality. This timely volume assesses the impact and legacy of colonialism and coloniality.

Despite using them every day, most software engineers know little about how programming languages are designed and implemented. For many, their only experience with that corner of computer science was a terrifying "compilers" class that they suffered through in undergrad and tried to blot from their memory as soon as they had scribbled their last NFA to DFA conversion on the final exam. That fearsome reputation belies a field that is rich with useful techniques and not so difficult as some of its practitioners might have you believe. A better understanding of how programming languages are built will make you a stronger software engineer and teach you concepts and data structures you'll use the rest of your coding days. You might even have fun. This book teaches you everything you need to know to implement a full-featured, efficient scripting language. You'll learn both high-level concepts around parsing and semantics and gritty details like bytecode representation and garbage collection. Your brain will light up with new ideas, and your hands will get dirty and calloused. Starting from main(), you will build a language that features rich syntax, dynamic typing, garbage collection, lexical scope, first-class functions, closures, classes, and inheritance. All packed into a few thousand lines of clean, fast code that you thoroughly understand because you wrote each one yourself.

Setting the Moral Compass brings together the (largely unpublished) work of nineteen women moral philosophers whose powerful and innovative work has contributed to the "re-setting of the compass" of moral philosophy over the past two decades. The contributors, who include many of the top names in this field, tackle several wide-ranging projects: they develop an ethics for ordinary life and vulnerable persons; they examine the question of what we ought to do for each other; they highlight the moral significance of inhabiting a shared social world; they reveal the complexities of moral negotiations; and finally they show us the place of emotion in moral life.