Could the 9/11 terrorist attack have been prevented? In his eye-opening book, Dr. Theodore G. Pavlopoulos states that the flawed and oppressive personnel system of the federal government opened us up to the September 11, 2001 terrorist attack and continues to threaten American security today. Based on detailed records kept throughout his thirty-seven years as a physicist for the U.S. Navy, Dr. Pavlopoulos shares his experiences that mirror the frustrations and concerns of many government employees. He asserts that the government bureaucracy’s crisis level personnel problems will continue to have dramatic consequences for America until we consider proposed solutions, including abolishing the Office of Personnel Management to build an efficient twenty-first century federal workforce.

The U.S. Office of Personnel Management presents the full text of a handbook entitled "Dealing with Workplace Violence: A Guide for Agency Planners," published in 1998. The handbook discusses how to establish workplace violence initiatives. The handbook covers the basic steps of program development, case studies, threat assessment, considerations of employee relations and the employee assistance program, workplace security, and organizational recovery after an incident.

The Administrative Careers With America (ACWA) exam is the test required for thousands of entry-level administrative, professional, and technical positions with the federal government. This guide offers the only preparation available, providing everything test-takers need to launch rewarding government careers.

The most comprehensive account to date of the 9/11 attack on the Pentagon and aftermath, this volume includes unprecedented details on the impact on the Pentagon building and personnel and the scope of the rescue, recovery, and caregiving effort. It features 32 pages of photographs and more than a dozen diagrams and illustrations not previously available.

This title presents the 9/11 Commission's recommendations and the status of their implementation.

Examines the effectiveness of Fed. first-level supervisors and how well agencies select, develop, and manage them. First-line supervisors, as the nexus between gov¿t. policy and action, are critical to productivity, employee engagement, and workplace fairness. Supervisory positions -- even at the first level -- have distinctive responsibilities and skill requirements. Therefore, it is essential that agencies have valid selection criteria and processes, comprehensive training programs, good communication and support networks, and sound accountability mechanisms for their first-level supervisors. In addition, this report recommends specific measures to improve supervisors management and performance. Charts and tables.