HUMANOTORIAL – ISSN 2600-7533 is a free magazine to contribute back to society by sharing knowledge and insights in the area of psychology, economics, behaviour, business, productivity, research and consultancy.

HUMANOTORIAL – ISSN 2600-7533 is a free magazine to contribute back to society by sharing knowledge and insights in the area of psychology, economics, behaviour, business, productivity, research and consultancy.

This book is a modest attempt to reminisce the author's career as a PTD officer. The author have served 46 years as a government servant, 35 years as a PTD officer and 11 years as the Auditor-General of Malaysia. Not many officers have served that long in the service of the nation. The Pegawai Tadbir & Diplomatik Service(PTD) has been hailed as the nation’s premier service, as successor to the Malaysian Home and Foreign Service (MHFS) in 1972. The MHFS was the successor to the Malayan Civil Service (MCS) in 1966, which was set up in 1921 by the British Colonial Administration. The PTD and its precursors, the MCS and the MHFS, have played a pivotal and strategic role in national development since the nation attained its independence in 1957. It has been responsive to the political leadership of the day, always mindful of its political neutrality obligation. Coincidently, the year 2021, the year the author's little book is published, marks the 100th Anniversary of the MCS and the PTD. Unfortunately, not much has been written about the PTD and MCS. To the best of his knowledge, there were four books written about the PTD/MCS, namely ‘At the Forefront of Nation Building’ by Sheens Gurbakhash & Fiona Ghaus; ‘Taking The Road Less Travelled’ by Datuk Dr Shaari Ahmad Jabar; ‘Service Par Excellence’ by Datuk Wan Mansur Abdullah; and ‘Tun Abdullah Ayub’ by Fatini Yaacob and Toh Puan Anna Abdul Ranee.

A man stands between you and your car; arms folded, legs apart, with narrowed eyes glaring at you with tightened lips. Are you in danger? A woman smiles at you from across the bar and moves her drink to one side. Was that an invitation? Your teenager comes home late and explains with hands in pockets and a single shoulder shrug how someone else damaged the car. Are you being lied to? If you deal with people in ANY way, then this book is for you. Open this book to take a step towards improving your understanding of people and your relationships. Learn how to read faces, interpret body language and avoid deception through this easy-to-read guide. True Lies includes: - A guide to the seven universal facial expressions. - All you will ever need to know about body language & gestures. - How to avoid misinterpretations & improve communication. - The three researched steps to detecting deception. - Proven techniques to improve interviewing skills. - Plus much more!

This book introduces the fundamentals and basic concepts of body language. By reading this book, you should be able to understand the functions of body language, the hidden messages from our gestures and the movement of palm, hands, arms and legs. In addition, facial expression and eye movement are the core fundamentals of body language. Specific examples are given to demonstrate the application of body language in business, health, politics, management and others. With this basic exposure, readers will learn the fundamentals of nonverbal communication that they can use in their daily lives.

This book, Selling With Heart and Soul is part of the Body Language Series which focuses on the selling process and how a sales people could benefit from the cues and signals shown by customers in order to close sales. The uniqueness of this book, that we have pointed out the totally misleading and wrong concept in selling and marketing - the Caveat Emptor. In any transaction, sales people cannot shed off their responsibilities by passing the act of discovery to the buyers, sales people must declare according to what they know. If the sellers do not believe in their products, do not sell it until they understood, internalize the products. In addition, this book suggests that marketers and sales people cannot be the tool to create unnecessary demand. One of the extremely wrong concepts of marketing is to push to consumers’ good/service beyond their needs. We have identified that, create unnecessary demand creating bad identity/brand to the organisation.

The Flintstones Management helps managers to manage an organisation in a humane way. It is important to understand the balance between human governance and corporate governance. The concepts of professionalism, integrity, values are grounded as the fundamental of human beings. Unfortunately, with the influence of society, the humans start to lose themselves and start to do “wonders” to gain more tangible materials. The terminologies such as materialism, temporal, greed, profane and secular are designed to address the dramatic change of this society. Humans manage organisations without the concept of humanity. Corporate governance is created to address these issues in the organisations. Sadly, does the concept of corporate governance helps in a real practical world?

Trust is fundamental in business or relationships between people. Unfortunately, in this fast-changing world of ours, we have to be always ready to overcome challenges from others. In the real world, life can be harsh or cruel. By identifying deceit cues, you are able to protect yourself and avid being victimized. This book helps you to get prepared for the daily changes facing you in business or social life. Couples tend to feel insecure with each other as they go along. By understanding each other’s traits, they can overcome lies and build a healthy and long-lasting relationship. Besides, couples can learn some techniques to enhance their relationship. Furthermore, this book is suitable for police officers, lawyers and anyone who has some interest in lie detection to improve their work performance.