Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patient's account. The straightforward easy-to-understand writing style from ICDC authors, presents information clearly and concisely. Patient names, exercises and examples in this training material have been designed to incorporate a light-hearted humorous context, found to improve the ability to comprehend and retain information.

This book is a combination of a dental front office training manual and a workbook - notebook. It is an effective tool for dental administrative trainers and an indispensable reference for new dental office trainees. It covers everything from a typical day at the dental office front desk to detailed steps for insurance and billing. (Paperback Version)

The Best Practice Dental Office Management Manual provides a comprehensive and structured dental business management plan for new and existing dental offices. These time-proven methods will take your practice out of the reactive management approach and transform your front office into a proactive, professional operation. This valuable manual provides the resources you need to streamline your practice's front-office procedures. The contents include detailed office policies and procedures concerning lab cases, insurance coverage and claim filing, dual insurance coverage, morning meetings, patient information, patient inactivation, patient and insurance company refunds, treatment plans, billing, collection, aged accounts, and aged insurance. Also included are detailed duties of each front-office staff position, detailed insurance claim information for dental procedures that require narratives, 15 easy-to-follow action flow charts, and sample forms and letters. The manual offers an effective checks and balances system that promotes accuracy and attention to detail. It also serves as an important training tool and reference for front-office staff and ensures continuity in performance with staff transitions and new employees. Written office policies and procedures are a must for every dental office. Whether yours is a new practice or you've been practicing for years, the Best Practice Dental Office Management Manual provides a clear and concise blueprint for effective and consistent front-office operations and management.

Dental Office Administration is a comprehensive resource that details the responsibilities of the dental office professional, providing practical communication techniques and tips for problem solving. It also provides the necessary clinical background information every dental office professional needs for a successful practice. Hands-on activities within the text require students to practice common tasks, such as dental charting, writing a memo, or conducting a mock telephone call with another student. A free bonus DVD-ROM for Windows includes practice management software called 'DENTRIXG4 practice management' to give students 'real world' experience managing patient data and filing electronic claims. A companion Website includes the full text and a quiz bank.

Enhance your learning with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 5th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions, new Computer Application Exercises; and fun puzzles to reinforce key terminology. The newly updated version of Dentrix Learning Edition practice management software, available for download on Evolve, is combined with original exercises in the workbook help you learn to navigate it, and new content includes dental office technology, communication and social media, and more. - Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward. - The newly updated version of Dentrix Learning Edition practice management software available for download on Evolve offers students practice using one of the most widely used programs in dental offices nationwide. - Original practice management exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help students experience what it is like to work with dental practice management software. - Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment. - NEW and EXPANDED! New content reflects additions to the main text and focuses on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. - NEW! Images throughout, with a focus on updates in technology. - NEW! Computer application exercises assess student comprehension. - UPDATED! Revised artwork throughout the workbook.

Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice. - Comprehensive coverage and a clear, concise organization make it easier to understand how to organize and operate today's dental office. - Procedures boxes provide step-by-step instructions on a wide variety of dental office duties. - "Anatomy of..." illustrations help to describe common office functions, computerized forms, and dental office equipment. - Patient Records provide examples of electronic and paper forms with an explanation of how to use and fill out the forms. - What Would You Do?, Food for Thought, and HIPAA boxes highlight key information and help you to apply what you have learned and to develop critical thinking and problem-solving skills. - Career-Ready Practices activities at the end of each chapter provide assignments allowing you to practice the specific skills needed in today's dental office. - NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems. - NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added. - NEW! Updated Dentrix Learning Edition based on Dentrix G7.3 provides experience working with practice management software to prepare for externships, and may be downloaded from the Evolve website. - NEW! Updated computer assignments on Evolve correlate with the new Dentrix Learning Edition, providing realistic on-the-job practice.

Streamline Insurance Administration and Reduce Denials and Delays

An indispensable companion to the 3rd Edition of The Administrative Dental Assistant, this workbook combines textbook content and key objectives with new practice exercises, case scenarios, and critical thinking questions to help put your learning into practical context. This edition also includes an interactive demo CD with the latest version of the Dentrix Learning Edition practice management software to give you valuable experience working in a realistic dental office environment and a more accurate understanding of the challenges that administrative dental assistants encounter on the job. Trusted author Linda Gaylor taps into her years of experience as a practicing dental assistant, an instructor of dental assisting, and a curriculum director to share all the necessary knowledge and skills required to be a successful administrative dental assistant. Correlation with the textbook enables you to follow along every step of the way to ensure comprehension before moving forward. Case scenarios with questions encourage you to apply what you have learned within the textbook to solve everyday office dilemmas. Objective-style review questions include multiple-choice, short-answer, essay, and fill-in-the-blank to prepare you for examinations. Puzzles offer a fun and interactive way for you to master vocabulary. Chapter overviews recap chapter content, provide examples of why content is relevant in real-world practice, and set the stage for workbook questions and exercises. Learning objectives serve as checkpoints for comprehension, skills mastery, and readiness for examinations. Appendix forms familiarize you with the type of forms found in today's dental office. New content reflects the move toward the paperless dental office and new technology in the industry, specifically in the areas of scheduling, bookkeeping, electronic record regulations, and insurance coding. Original practice exercises, designed to be used in conjunction with the practice management software, expose you to a more realistic dental office environment. What Would You Do? scenarios mimic the types of issues you will deal with in practice and encourage you to put your knowledge to work on realistic situations. Additional artwork acquaints you with the technology you will use before beginning work in the dental office. Dentrix Learning Edition practice management software offers a flexible range of options to help you learn the ins and outs of a professional practice management software program and fully prepare you for work in an actual dental office.

Dental Practice Transition: A Practical Guide to Management, Second Edition, helps readers navigate through options such as starting a practice, associateships, and buying an existing practice with helpful information on business systems, marketing, staffing, and money management. Unique comprehensive guide for the newly qualified dentist Covers key aspects of practice management and the transition into private practice Experienced editorial team provides a fresh, balanced and in-depth look at this vitally important subject New and expanded chapters on dental insurance, patient communication, personal finance, associateships, embezzlement, and dental service organizations