Katie and her friend George try to spice up the school day by playing a few practical jokes. Using a special kit full of whoopee cushions, pepper gum, and a water-spraying camera, the two kids make a splash pulling off gag after gag. But then Katie turns into George—just as he gets blamed for all the trouble! How will Katie get out of this one?

When the magic wind turns fourth-grader Katie into her friend George, who has been playing practical jokes to liven up their school, she has to figure out how to get him out of trouble and sooth everyone's hurt feelings.

What is Gotcha Capitalism? Coughing up $4 fees for ATM transactions. Iron-clad cell phone contracts you can’t get out of with a crowbar. Paying big bucks for insurance you don’t need on a rental car or forking over $20 a day for supposedly “free” wireless internet. Every day we use banks, cell phones, and credit cards. Every day we book hotels and airline tickets. And every day we get ripped off. How? Here are just a few examples of how big business can get you: • You didn’t fill up the rental car with gas? Gotcha! Gas costs $7 a gallon here. • Your bank balance fell to $999.99 for one day? Gotcha! That’ll be $12. • You miss one payment on that 18-month same-as-cash loan? Gotcha! That’ll be $512 extra. • You’re one day late on that electric bill? Gotcha! All your credit cards now have a 29.99% interest rate. But not for much longer. In Gotcha Capitalism, MSNBC.com’s “Red Tape Chronicles” columnist Bob Sullivan exposes the ways we’re all cheated by big business, and teaches us how to get our money back–proven strategies that can help you save more than $1,000 a year. From the Trade Paperback edition.

Katie and her friend George try to spice up the school day by playing a few practical jokes. Using a special kit full of whoopee cushions, pepper gum, and a water-spraying camera, the two kids make a splash pulling off gag after gag. But then Katie turns into George—just as he gets blamed for all the trouble! How will Katie get out of this one?

It's "bead season" at slippery rock high. This year the bead-snatching grad game called "Gotcha" has been banned as an official school activity because the teachers have decided to put an end to a dangerous tradition. After paying an entry fee the players are given a bead and someone's name. The object of the game is snatch the bead of your victim and take their name. The winner ends up with all the beads—and all the money. After the game is banned it becomes even more appealing. The game goes underground and more grads than ever are participating. Katie is reluctant to join in, but as a member of grad council she feels she has to go along. The game quickly spins out of control. Katie finds herself losing friends and falling victim to her classmates' obsession with the game. She considers dropping out of the game but then devises a better way of getting even with her classmates. Katie finds herself sliding further and further down the chute that leads to disaster. Can she bring a safe end to this deadly game?

The Bonfire of the Vanities defined an era--and established Tom Wolfe as our prime fictional chronicler of America at its most outrageous and alive. With A Man in Full, the time the setting is Atlanta, Georgia--a racially mixed late-century boomtown full of fresh wealth, avid speculators, and worldly-wise politicians. Big men. Big money. Big games. Big libidos. Big trouble. The protagonist is Charles Croker, once a college football star, now a late-middle-aged Atlanta real-estate entrepreneur turned conglomerate king, whose expansionist ambitions and outsize ego have at last hit up against reality. Charlie has a 28,000-acre quail-shooting plantation, a young and demanding second wife--and a half-empty office tower with a staggering load of debt. When star running back Fareek Fanon--the pride of one of Atlanta's grimmest slums--is accused of raping an Atlanta blueblood's daughter, the city's delicate racial balance is shattered overnight. Networks of illegal Asian immigrants crisscrossing the continent, daily life behind bars, shady real-estate syndicates, cast-off first wives of the corporate elite, the racially charged politics of college sports--Wolfe shows us the disparate worlds of contemporary America with all the verve, wit, and insight that have made him our most phenomenal, most admired contemporary novelist. A Man in Full is a 1998 National Book Award Finalist for Fiction.

Research indicates boys are interested in reading nonfiction materials, yet most children's librarians prefer to booktalk fiction. Offering citations for more than 1,100 books, Gotcha for Guys! deals specifically with books to pique the interest of middle grade boys. A series of booktalks are grouped within chapters with like titles such as: Creepy-Crawly Creatures, Disasters and Unsolved Mysteries, Action and Innovation, and All Things Gross. Complete booktalks are presented in a beginning section of chapters 1-9. A second section in each of these chapters contains short annotations and talks for other books of interest, and a third section offers lists of well-reviewed titles to consider for boys. The book is enhanced with book cover art and reproducible lists for teachers and librarians.

A fast-paced account of the experiences--some funny, some sad, some just fascinating--of a longtime professional bounty hunter who, in his spare time, is one of the highest ranking karate experts in the U.S.

When Bertha Bear's birthday party is interrupted by a pesky fly, she races off in pursuit of it and disturbs a number of animals along the way.

Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible. Bliss urges companies to make business personal to earn ardent fans and admirers, by focusing on one deceptively simple question: "Would you do that to your mother?" “Make Mom Proud” companies give customers the treatment they desire, and employees the ability to deliver it. They turn “gotcha” moments into “we’ve got your back” moments by rethinking business practices, and they enable employees to be part of the solution to fix customer frustrations. Bliss scoured the marketplace seeking companies who excel at living their core values, grounded in what we all learned as kids. She offers a five-step plan for evaluating your current behaviors and implementing actions at every level of the organization. Step 1. “Be the Person I Raised You to Be” Understand how you are hiring, developing and trusting employees to bring the best version of themselves to work. Vail resorts, for example, the world's largest ski resort operator, banned the three words "Our policy is..." from their vocabulary, freeing employees to take spirited actions to deliver "the experience of a lifetime." Step 2. “Don’t Make Me Feed You Soap” Learn the eight key frustrations that bind us as customers (waiting, fear, anxiety, the black hole of no communication, etc.) and how to apply actions from companies who are delivering a seamless, frictionless and easy experience. Step 3. “Put Others Before Yourself” Determine if your focus is on helping customers achieve their goals – and evaluate how that is fueling your growth. Canada's Mayfair Diagnostics, for example, spent over a year studying the emotions of patients entering an imaging clinic, so they could redesign their welcome to deliver warmth and caring over procedure and process. The newly designed clinic achieved profitability in record time. Step 4. “Take the High Road” Learn how companies who do the right thing rise above the competition. Virgin Hotels, for example, named #1 U.S. hotel by Conde Nast Reader's Choice Awards, walked away from price gouging at the mini bar, so you'll never pay more for that Snickers bar than what you'd pay at the corner market. Step 5. “Stop the Shenanigans!” Evaluate your current company behaviors and identify the key actions that you can begin immediately. With 32 case studies and examples from more than 85 companies, this is a practical and easy to follow guide for your experience and culture transformation. Filled with comics to snapshot our experiences as customers, a “mom lens” to reflect continuously on your performance, and a “make-mom-proud-ometer” quiz – the book makes Bliss’s approach accessible and approachable. Join the movement to #MakeMomProud by applying this book across your organization. Whether you're contemplating your company's returns policy, its social media presence, or its big-picture strategy, this approach will help your company anticipate both employee and customer needs, extend patience, and show respect at all times.