Conflict is inevitable, but how we react to that conflict directly impacts our relationships. In Don’t Take the Bait to Escalate, readers will be given tools to help them understand the types of reactions that can fan the flames of a problem and those that will lead to restoration. Rooted in scripture, the reader will discover the impact conflict has upon relationships with family members, colleagues, friends, neighbors, and social media followers, and what you can do to restore any damage that may already have occurred. This book is a must-read in our cancel culture society, where conflict is the name of the game.

The covers of such magazines as Time and Newsweek have described parents as living in “mayhem” and “madness” with their children. TV’s Supernanny regularly captures kids wildly, unbelievably out of control. How did our families get to such a state? Child psychologist Dr. Beth Grosshans has the answer. And mothers and fathers everywhere are listening. In what is sure to become a much-discussed blockbuster, Dr. Grosshans reveals why she believes nearly a half-century of parenting advice—with its emphasis on talking, exalting children’s self-esteem, and time-outs—is largely to blame for today’s lack of discipline. Her innovative ideas and techniques challenge this prevailing culture, proving that power and authority are as essential as love and good intentions to effective parenting. She persuasively explains why kids can only grow up healthy and strong when firmly led by their parents’ experience and better judgment, and provides a clear, easy five step program to follow. She enables parents to look at themselves clearly and identify their child-rearing style; they are often shocked to discover how their own behavior has inadvertently caused an imbalance in the family’s structure. Reading Beyond Time-Out is akin to sitting with Dr. Grosshans in her clinical office—and her core truths about healthy parent-child relationships are timeless.

A book to challenge the status quo, spark a debate, and get people talking about the issues and questions we face as a country!

AN INSTANT NEW YORK TIMES BESTSELLER Few things will change your trajectory in life or business as much as learning to think clearly. Yet few of us recognize opportunities to think in the first place. You might believe you’re thinking clearly in the moments that matter most. But in all likelihood, when the pressure is on, you won’t be thinking at all. And your subsequent actions will inevitably move you further from the results you ultimately seek—love, belonging, success, wealth, victory. According to Farnam Street founder Shane Parrish, we must get better at recognizing these opportunities for what they are, and deploying our cognitive ability in order to achieve the life we want. Clear Thinking gives you the tools to recognize the moments that have the potential to transform your trajectory, and reshape how you navigate the critical space between stimulus and response. As Parrish shows, we may imagine we are the protagonists in the story of our lives. But the sad truth is, most of us run on autopilot. Our behavioral defaults, groomed by biology, evolution, and culture, are primed to run the show for us if we don’t intervene. At our worst, we react to events without reasoning, not even realizing that we’ve missed an opportunity to think at all. At our best, we recognize these moments for what they are, and apply the full capacity of our reasoning and rationality to them. Through stories, mental models, and more, Parrish offers the missing link between behavioral science and real-life outcomes. The result is a must-have manual for optimizing decision-making, gaining competitive advantage, and living a more intentional life.

New York Times bestselling author and host of the podcast Nurture vs Nurture Dr. Wendy Mogel shows parents how to navigate the challenging teenage years. When a child becomes a teenager, her sense of entitlement and independence grows, the pressure to compete skyrockets, and communication becomes fraught with obstacles. Dr. Wendy Mogel emphasizes empathy, and offers guidance over micromanaging teens’ lives and overreacting to missteps. She reveals that emotional outbursts, rudeness, rule-breaking, staying up late, and other worrisome teen behaviors are in fact normal and necessary steps in psychological growth and character development. With her signature wit and warmth, Mogel gives parents the tools to meet these behaviors with thoughtful care, offering reassuring advice on: · why influence is more effective than control · teenage narcissism · living graciously with rudeness · the surprising value of ordinary work · why risk is essential preparation for the post–high school years · when to step in and when to step back The Blessing of a B Minus is an important and inspiring book that fortifies parents through the teenage years.

Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.

Bacal provides a practical guide to dealing with nasty, hostile, angry, and even abusive customers. He gives you the skills and confidence to deal with the most troublesome of customers.

Joe Black was a baseball pioneer, the first black pitcher ever to win a World Series game. He was Jackie Robinson's roommate on the Brooklyn Dodgers. Joe Black then became the only Major Leaguer to become a full-time public school teacher after his baseball career ended. The Black family lived in a very modest house right next to the authors father's auto body shop near the railroad tracks in the poorest part of Plainfield, New Jersey and they knew his late father, Nathan. The author first met Mr. Black when he came to Hubbard Junior High School as a teacher and baseball coach and their forty-five year friendship continued until his death in 2002. As his teacher, coach, and mentor until the end of his life, Mr. Black became a trusted friend and mentor. He greatly influenced the authors life, his law practice, and his family. Selzer was given the honor of being the opening speaker at Joe Blacks Memorial Celebration on June 1, 2002. Many of Joes friends, acquaintances, and former colleagues contributed stories for this book; among them are Bill Cosby, Sandy Koufax, Bob Costas, Joe Garagiola, Dusty Baker, Jerry Reinsdorf, Jerry Colangelo and others. John Teets, former CEO of the Greyhound Corporation, talked of Joe Black's progress in advancing to become the first African American executive in the transportation industry. While in this position Joe Black wrote an an inspiring and motivational nationally syndicated column and did radio spots, both called "By the Way". Several of these thoughtful columns appear in this book.

A field guide to the trade and art of editing, this book pulls back the curtain on the day-to-day responsibilities of a literary magazine editor in their role, and to the specific skills necessary to read, mark-up and transform a piece of writing. Combining a break-down of an editor's tasks – including creating a vision, acquisitions, responding to submissions and corresponding with authors – with a behind-the-scenes look at manuscripts in progress, the book rounds up with a test editing section that teaches, by way of engaging exercises, the nitty-gritty strategies and techniques for working on all kinds of texts. Generous in its insight and access to practicing editors' annotations and thought processes, The Invisible Art of Literary Editing offers an exclusive look at nonfiction, fiction and poetry manuscripts as they were first submitted, as they were marked up by an editor and how the final piece was presented before featuring an interview with the editor on the choices they made about that piece of work, as well as their philosophies and working practices in their job. As a skill and a trade learnt through practice and apprenticeship, this is the ultimate companion to editing any piece of work, offering opportunities for learning-by-doing through exercises, reflections and cases studies, and inviting readers to embody the role of an editor to improve their craft and demystify the processes involved in this exciting and highly coveted profession.

Whether the goal is to support a PC, obtain A+ certification, or train others to become PC repair technicians, "A+ Guide to Managing and Maintaining Your PC" gets you there. Jean Andrews brings clear, conversational writing to technical topics to make tough topics easier--no electronic experience is assumed or required. This new edition contains coverage on NT 4, Windows 98, and is current for today's technology.