Powerful self-awareness activities and real-life case studies make this new information fascinating, practical, and easy to apply to the workplace. Seeing the world through the eyes of a person from another group is a potent process for shifting perspective and gaining multicultural people skills. " . . . an informative, comprehensive, and practical book. It is easy to read and is a must for everyone who is seriously interested in learning about and working more effectively with diverse people. I highly recommend it." James P. Grey, Centre for Organization Effectiveness, Inc. Norma Carr-Ruffino is Professor of Management at San Francisco State University. Author of the bestselling book, The Promotable Woman, and a well-known lecturer, she has made presentations throughout the U.S., Europe, and Asia. She has facilitated seminars and courses in managing cultural and gender diversity since the 1970s. As an entrepreneur, she helped to found and expand a chain of food stores. Her research has focused on helping organizations successfully compete in local and global markets by utilizing the talents of a diverse range of people.

The news and scholarly literature are replete with stories and articles describing the challenges that diverse individuals face in their local communities and workplaces. Diversity and Inclusion in Libraries: A Call to Action and Strategies for Success is arranged in three parts: Why Diversity and Inclusion Matter, Equipping the Library Staff, and Voices from the Field. This book tackles these issues head on and should appeal to a broad audience interested in diversity as it relates to libraries and librarianship, including professional librarians and paraprofessional library staff. Offering best practices strategies tempered by experiences and wisdom, this book will help libraries realize a high level of inclusion.

How can people rise above their prejudices in order to work together productively? This book offers insight and guidance for anyone working in today's diverse workplace. Anyone who wants to move beyond the homogeneity of the melting pot, beyond legalistic confrontation, to collaborative relationships will find the tools they need in this illuminating book.

Awareness and inclusion are not enough to create effective change in organizations and society. Instead, organizations must implement strategies to ensure that they not only improve diversity, but also place their employees on career development plans that provide the best fit between individual and organizational needs as well as personal characteristics and career roles. Implementation Strategies for Improving Diversity in Organizations is a pivotal reference source that provides crucial research on the application of stratagems designed to increase organizational change, chiefly to integrate diverse individuals, including physically disabled individuals, women, and people of color, into the workforce. The book also looks at discriminatory practices involving the physical appearance of workers. While highlighting topics such as career development, lookism, and ethnic discrimination, this publication explores new, innovative ideas influencing the paradigm shift for the modern workforce as well as the methods of career development. This book is ideally designed for managers, executives, human resources professionals, researchers, business practitioners, academicians, and students.

Facilitating conversations about race often involves tension, as both the facilitators and participants bring emotional experiences and their deeply held values and beliefs into the room. Diversity, Equity and Inclusion: Strategies for Facilitating Conversations on Race guides facilitators through a process of becoming comfortable with the discomfort in leading conversations about racism, privilege and power. This book walks you through the important steps to create a foundation where participants feel brave enough to take risks and share their stories and perspectives. It guides you through strategies for engaging participants in courageous conversations with one another in ways that don't shame and blame people into understanding. This book is a useful tool for individuals, organizations and college professors who are interested in learning techniques for guiding their audience through dialogue whereby they become open to listening to one another for understanding rather than holding on to old beliefs and maintaining a posture of defense. Readers will learn how the dynamics of race show up in cross cultural spaces, including the unique challenges faced by facilitators of color and white facilitators. In addition, we explore how to identify and counter white privilege in the dialogue between participants. Both novice and experienced facilitators will learn helpful strategies for leading conversation that result in people recognizing their role as change agents in ending oppression.

This four-volume set provides updated empirical research and best practices for understanding and managing workplace diversity in the 21st century, including issues of gender, race, generation, disability, sexual orientation, national origin, and age. As the demographics of workplaces in the United States continue to evolve to include more women employees, a growing percentage of aged employees, and greater racial diversity, a broad understanding of human resource management issues in multiple functions is necessary. Today's workplace professionals need to be up to speed on best practices for staffing, training and development, performance appraisals, work/family integration, compensation, health and safety, equal employment opportunity, disciplinary strategies, and labor relations, just to mention a few of the most important issues. Contributors to this exhaustive four-volume set include human resource consultants, employers, scholars, management consultants, and therapists, offering proven workable solutions to assist employers in managing diversity in the 21st-century workforce. The books cover topics such as diverse succession planning, formal mentoring programs, discrimination in religious organizations, transgender female workers, flexible work schedules, generational cohorts, and paid leave policy. This set will provide a lay professional reader with a thorough understanding of managing diversity in the modern workplace, and serve as an essential resource for employers, labor attorneys, and human resource specialists.

Managing Diversity considers the implications of diversity for the development and synthesis of specific human resource policy areas. The contributors provide a range of perspectives on the significance of workforce diversity for the human resource domain and the workplace in general. The degree to which current theory and practice have incorporated issues of diveristy management is reviewed. The book: Provides examples of specific sources of diversity among employees Scrutinizes the effectiveness of current human resource practices Suggests approaches for modifying human resource systems to support a managing diversity strategy Discusses the implications of employee diversity for future theory and practice Managing Diversity is the first book to examine in detail how specific human resource functions need to be modified to support workforce diversity.

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face and how to deal with them by dispelling the myths and facing the realities of cultural diversity. Drawing on numerous examples of successful diversity initiatives, the book gives the reader a balanced view of distinct diversity interventions. Cross-cultural training programs are critiqued, along with specific methods for assuring quality in-service training activities. Self-administered quizzes, surveys, and critical incidents are included to allow the reader to gain self-insight and self-improvement. African Americans, Hispanics, Native Americans, Asians, women, older workers, employees with disabilities, foreign workers, and majority cultural groups are discussed in great detail. Theories and laws, as well as behavioral, cognitive, and affective strategies are among the topics presented.

Dirty Diversity is a practical guide for organizations looking to strengthen their diversity, equity and inclusion efforts. This guide includes strategies for effective conversations on challenging topics, tips for creating workplace training sessions and workshops and cost-effective ways to improve the corporate culture. Gassam reveals her success stories as well as not-so-successful stories from her consulting experiences, and what was learned along the way. This book was written with employees, practitioners and organizational leaders in mind.

This book explores tried and tested strategies that support student and faculty engagement and inclusion in the academy. These strategies are anchored by a brief exploration of the history and effect/s of exclusion and deprivilege in higher education. However, while many publications exploring academic inequality focus on the causes and impacts of structural, psychological and cultural exclusion based on racism, sexism, classism and ableism, they rarely engage in interventions to expose and combat such de/privilege. Capturing examples of inclusive practices that are as diverse as student and faculty populations, these strategies can be easily translated and employed by organisations, collectives and individuals to recognise and combat social and academic exclusion within higher education environments.