We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of customer strategy. This book will guide you through the new phase of digitalization and help you to develop the mindset you need to keep your company ahead of the game in The Day After Tomorrow. Only then will you be able to successfully combine the most brilliant digital innovations with the most unique human skills.

For today's organizations, our exponentially changing world has come with great consequences. In this book, Peter Hinssen tells the story of the pioneers who managed to adapt to those changes and who moved beyond today and even tomorrow in their approach of innovation. In doing so, they were able to change the course of entire industries. Peter's book focuses on the business models of these pioneers, on the organizational culture, the talent, the mindset and the technology we should tap into in order to maximize our chances for survival in the 'Day After Tomorrow'. It will shift your perspective on your future, on the future or your company and even that of your grandchildren.

The time is now. In Paris, an American surgeon named Paul Osborn sees the man who murdered his father and tries to kill him.

The planet is warming up and as the ice caps melt, the great currents of the oceans shift and the Northern Hemisphere is plunged into a new ice age. One scientist has the key to turning back the clock of global warming. But as Western civilisation succumbs to blizzards and tidal waves and the population of the Northern hemisphere begins a mass exodus south, mankind's only saviour is making a lonely, terror-filled trip north. To a New York disappearing under snowdrifts hundreds of feet high. The city where his son was last heard of.

In today's economy, everything has changed. In order to survive, managers and organisational leaders will have to address the need to connect to the largest possible audience without losing touch with the individual. But how does this work? How can managers look ahead? How can they imagine how their company will be doing in thirty years from now, and do so in an environment where predictions have become all but impossible, and then at the same time successfully imprint their vision into a strategy for the next three months from now? What makes today's customers tick? Why does everything have to be easy, fast, fun and simple? Why is data the new gold, and why is AI a blessing? The answer is plain. To keep evolving, leaders should be inspired by the outside world. They should have the guts to read the signals all around them. They should meet the needs of their customers and, above all, they should focus on every possibility. In short, they should never stop experimenting. AUTHOR: Rik Vera is a Partner at inspiration and advice company nexxworks. He is a highly sought-after keynote speaker and advisor in the field of extreme customer centricity, disruption, sales and marketing. SELLING POINTS: * Guide beyond the end of predictability for managers that disproves popular myths and addresses tomorrow's greatest dangers * Offers a multidisciplinary approach 50 colour, 20 b/w images

"A page-turning whopper."-- Entertainment Weekly. The novel that took the nation by storm is now in paperback. Allan Folsom has created an international conspiracy of apocalyptic dimensions that interconnects three intricate and compelling stories spanning two continents and five decades.

Druid seems on edge these days. First, he senses a disturbance in the forest, but Ivy doesn't feel anything amiss. Then, they meet Zephyr, a party of adventurers. Sora insists they're safe, but Druid has a bad feeling about Zinal. So, just who is this guy? And does he have anything to do with the disturbance in the forest? Or is her father just being a worrywart?

Investigates impact of packaging and labeling practices on consumer buying habits.

An unassuming family struggles to keep up with the ruthless pace of progress in “a genuinely brilliant novel” from a Nobel Prize winner (Chicago Tribune). A Los Angeles Times Best Book of the Year and a New York Times Notable Book Cipriano Algor, an elderly potter, lives with his daughter Marta and her husband Marçal in a small village on the outskirts of The Center, an imposing complex of shops, apartments, and offices. Marçal works there as a security guard, and Cipriano drives him to work each day before delivering his own humble pots and jugs. On one such trip, he is told not to make any more deliveries. People prefer plastic, apparently. Unwilling to give up his craft, Cipriano tries his hand at making ceramic dolls. Astonishingly, The Center places an order for hundreds, and Cipriano and Marta set to work—until the order is cancelled and the penniless trio must move from the village into The Center. When mysterious sounds of digging emerge from beneath their new apartment, Cipriano and Marçal investigate; what they find transforms the family’s life, in a novel that is both “irrepressibly funny” (The Christian Science Monitor) and a “triumph” (The Washington Post Book World). “The struggle of the individual against bureaucracy and anonymity is one of the great subjects of modern literature, and Saramago is often matched with Kafka as one of its premier exponents. Apt as the comparison is, it doesn’t convey the warmth and rueful human dimension of novels like Blindness and All the Names. Those qualities are particularly evident in his latest brilliant, dark allegory, which links the encroaching sterility of modern life to the parable of Plato’s cave . . . [a] remarkably generous and eloquent novel.” —Publishers Weekly Translated from the Portuguese by Margaret Jull Costa