Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

Work Time is a sociological overview of a complex web of relations that shapes much of our experience of work and life yet often goes without critical examination. Cynthia Negrey examines work time past and present, exploring structural economic change and the gender division of labor to ask: what are the historical, cultural, public policy, and business sources of current work-time practices? Topics addressed include work-time reduction in the US culminating in the 40-hour statute of 1938, recent trends in annual and weekly hours, overtime, part-time work, temporary employment, work-family integration, and international comparisons. She focuses on the US in a global context and explores how a new political economy of work time is taking shape. This book brings together existing knowledge from sociology, anthropology, history, labor economics, and family studies to answer its central question and will change the way upper-level students think about the time we devote to work.

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.

"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

List of Figures and TablesList of CasesPreface and Acknowledgments1: Introduction2: Setting the Scene3: Patterns of Conflict Management in Thirteen Executive Contexts4: Modern Times: Authoritative Conflict Management in a Mechanistic Bureaucracy5: Silent Hives: Minimalistic Conflict Management in an Atomistic Organization6: Brave New World: Reciprocal Conflict Management in a Matrix System7: Conclusion: Orthodoxy, Change, and IdentityAppendix A: Anatomy of an Ethnography of Business ElitesAppendix B: Aggregate Comparative DataAppendix C: Glossary of Native Terms at PlaycoNotesReferencesIndex Copyright © Libri GmbH. All rights reserved.

This volume contains a selection of the most notable contributions delivered at the research conference "Industrial Relations and Conflict Management: Different Ways of Managing Conflict," which was hosted by the Nether lands School of Business in July 1980. Held at Nijenrode Castle, the confer ence brought together an international gathering of thirty-five of the most distinguished scholars in these fields to present research papers and to en gage in round-table discussions. One of the principal aims of the conference was to explore cross-links and differences between the areas of conflict management and industrial relations in an international context. The book opens with a chapter by George Strauss, who provides an in troduction to and an overall view of the subject matter covered. The chap ters that follow in Part I deal with differing conflict conditions and defini tions and their implications for managing conflict. The manifestations of conflict and different modes of conflict management are the subject of the chapters in Part II. In Part III, three empirical studies of conflict are dis cussed. Part IV is concerned with comparative industrial relations, while value issues and conflict are the focus of Part V. Finally, in the Epilogue the participant feedback regarding the conference is reviewed.

Which public and whose space? The understanding of public space as an arena where individuals can claim full use and access hides a reality of constant negotiation, conflict and surveillance. This collection uses case studies concerning the management, use, and transgression of public space to invite reflection on the way in which everyday social interaction is framed and shaped by the physical environment and vice versa. International experts from fields including geography, criminology, sociology and urban studies come together to debate the concepts of order and conflict in public space. This book is divided into two parts: spaces of control, and spaces of transgression. Section I focuses on formal and informal surveillance and the politics of control, using case studies to compare strategies in spaces including Olympic cities, luxury skyscrapers, residential neighbourhoods and shopping malls. Section II focuses on transgressive or deviant behaviour in public spaces, with case studies examining behaviour in nightlife districts, governance of homelessness, boy-racer culture and abortion protests. The epilogue concludes the book with an exploration of possible future avenues for research on public space, and a critical appraisal of the concept of public space itself. This interdisciplinary collection will be of interest to students, researchers and professionals in the areas of criminology, sociology, surveillance studies, human and social geography, and urban studies and planning.

Provides an interdisciplinary perspective on behaviors and strategies used to maintain intimate relationships.