The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects

This reference features more than 5,000 new issues and more than 50,000 new facts about comic books published in North America in the last 70 vears.

First multi-year cumulation covers six years: 1965-70.

Your One-Volume Guide to Collectible Military Firearms! It's Standard Catalog of Military Firearms, 6th Edition! If you collect military firearms, your best insurance policy is to know what you're collecting and how much it's worth. There's no better source of this knowledge than the updated, revised 6th edition of Phillip Peterson's Standard Catalog of Military Firearms. From handguns to rifles to shotguns and fully-automatic machineguns and submachineguns, Standard Catalog of Military Firearms provides a remarkable complete guide to the world's military firearms and their accessories. It's all here: Detailed descriptions and values for the world's military firearms, from Argentina to Yugoslavia Descriptions and values for related accessories including clips, magazines, bayonets and holsters All-new entries for antique, pre-cartridge era military firearms And much more! Protect yourself! Don't pay too much for military firearms—or sell for too little! Know what your collection is worth with Standard Catalog of Military Firearms, 6th edition!