Cast And Customers
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: |
Publisher |
: |
Total Pages |
: 802 |
Release |
: 1922 |
ISBN-10 |
: NYPL:33433071616332 |
ISBN-13 |
: |
Rating |
: 4/5 (32 Downloads) |
Synopsis Motor West and California Motor by :
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: |
Publisher |
: |
Total Pages |
: 528 |
Release |
: 1923 |
ISBN-10 |
: NYPL:33433071594174 |
ISBN-13 |
: |
Rating |
: 4/5 (74 Downloads) |
Synopsis Industrial Management by :
Author |
: Adam Toporek |
Publisher |
: AMACOM |
Total Pages |
: 270 |
Release |
: 2015-04-22 |
ISBN-10 |
: 9780814449066 |
ISBN-13 |
: 0814449069 |
Rating |
: 4/5 (66 Downloads) |
Synopsis Be Your Customer's Hero by : Adam Toporek
On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown? In Be Your Customer’s Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to: Achieve the mindset required for Hero-ClassTM service Understand the customer’s expectations--and exceed them Develop powerful communication skills Avoid the seven triggers guaranteed to set customers off Handle difficult and even irrational customers with ease Armed with the tools and techniques in Be Your Customer’s Hero, you will have all they need to transform themselves into the heroes their customers need.
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: |
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: |
Total Pages |
: 112 |
Release |
: 1999 |
ISBN-10 |
: WSULL:WSUC4PN3QK0H |
ISBN-13 |
: |
Rating |
: 4/5 (0H Downloads) |
Synopsis Clark v. United Technologies Automotive, Inc., 459 MICH 681 (1999) by :
108820
Author |
: Michelle Sagara |
Publisher |
: LUNA |
Total Pages |
: 504 |
Release |
: 2010-08-01 |
ISBN-10 |
: 9781426864148 |
ISBN-13 |
: 1426864140 |
Rating |
: 4/5 (48 Downloads) |
Synopsis Cast in Chaos by : Michelle Sagara
Kaylin Neya is a Hawk, part of the elite force tasked with keeping the City of Elantra safe. Her past is dark, her magic uncontrolled and her allies unpredictable. And nothing has prepared her for what is coming, when the charlatans on Elani Street suddenly grow powerful, the Oracles are thrown into an uproar and the skies rain blood…. The powerful of Elantra believe that the mysterious markings on Kaylin's skin hold the answer, and they are not averse to using her—how ever they have to—in order to discover what it is. Something is coming, breaking through the barriers between the worlds. But is it a threat that Kaylin needs to defend her city against—or has she been chosen for another reason entirely?
Author |
: Alan Wilson |
Publisher |
: McGraw Hill |
Total Pages |
: 587 |
Release |
: 2012-06-16 |
ISBN-10 |
: 9780077146597 |
ISBN-13 |
: 007714659X |
Rating |
: 4/5 (97 Downloads) |
Synopsis EBOOK: Services Marketing: Integrating Customer Focus Across the Firm by : Alan Wilson
The Second European Edition of Services Marketing: Integrating Customer Focus Across the Firm by Wilson, Zeithaml, Bitner and Gremler uniquely focuses on the development of customer relationships through quality service. Reflecting the increasing importance of the service economy, Services Marketing is the only text that put the customer's experience of services at the centre of its approach. The core theories, concepts and frameworks are retained, and specifically the gaps model, a popular feature of the book. The text moves from the foundations of services marketing before introducing the gaps model and demonstrating its application to services marketing. In the second edition, the book takes on more European and International contexts to reflect the needs of courses, lecturers and students. The second edition builds on the wealth of European and International examples, cases, and research in the first edition, offering more integration of European content. It has also be fully updated with the latest research to ensure that it continues to be seen as the text covering the very latest services marketing thinking. In addition, the cases section has been thoroughly examined and revised to offer a range of new case studies with a European and global focus. The online resources have also been fully revised and updated providing an excellent package of support for lecturers and students.
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: |
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: |
Total Pages |
: 970 |
Release |
: 1919 |
ISBN-10 |
: UCAL:C2603130 |
ISBN-13 |
: |
Rating |
: 4/5 (30 Downloads) |
Synopsis The American Artisan by :
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: |
Publisher |
: |
Total Pages |
: 536 |
Release |
: 1917 |
ISBN-10 |
: NYPL:33433087589911 |
ISBN-13 |
: |
Rating |
: 4/5 (11 Downloads) |
Synopsis Chemical Engineering Catalog by :
Author |
: United States. National Labor Relations Board |
Publisher |
: |
Total Pages |
: 1522 |
Release |
: 2004 |
ISBN-10 |
: UIUC:30112065998574 |
ISBN-13 |
: |
Rating |
: 4/5 (74 Downloads) |
Synopsis Decisions and Orders of the National Labor Relations Board by : United States. National Labor Relations Board
Author |
: |
Publisher |
: |
Total Pages |
: 2126 |
Release |
: 1923 |
ISBN-10 |
: UOM:39015014702412 |
ISBN-13 |
: |
Rating |
: 4/5 (12 Downloads) |
Synopsis The Iron Trade Review by :