Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCare’s old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement. Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCare’s system and share the lessons they learned along the way. Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs.

Interdisciplinary manual analyzes the roots of racism through lessons and readings by numerous educators. Issues such as tracking, parent/school relations, and language policies are addressed along with readings and lessons for pre- and in-service staff development. All levels.

This first oral history of living Medal of Honor winners evokes Flags of Our Fathers with stirring accounts of patriotic valor. This New York Times best-selling account of battlefield courage celebrates the larger-than-life sacrifices of those awarded the nation's highest honor for valor in combat. Exclusive interviews with these twenty-four men—firsthand accounts of battlefield sacrifice from the greatest generation to Vietnam, along with before-and-after stories—form the core of this classic work. The recipients, as portrayed here, represent a cross-section as diverse as America itself—officers and enlisted men; African Americans, Hispanics, and Caucasians; men who went on to become famous (Daniel Inouye, James Stockdale, Bob Kerrey) and others who returned proudly to small towns. Beyond Glory, in the voices of these heroes, is a testament to the courage of the American nation.

Beyond the River brings to brilliant life the dramatic story of the forgotten heroes of the Ripley, Ohio, line of the Underground Railroad. From the highest hill above the town of Ripley, Ohio, you can see five bends in the Ohio River. You can see the hills of northern Kentucky and the rooftops of Ripley’s riverfront houses. And you can see what the abolitionist John Rankin saw from his house at the top of that hill, where for nearly forty years he placed a lantern each night to guide fugitive slaves to freedom beyond the river. In Beyond the River, Ann Hagedorn tells the remarkable story of the participants in the Ripley line of the Underground Railroad, bringing to life the struggles of the men and women, black and white, who fought “the war before the war” along the Ohio River. Determined in their cause, Rankin, his family, and his fellow abolitionists—some of them former slaves themselves—risked their lives to guide thousands of runaways safely across the river into the free state of Ohio, even when a sensational trial in Kentucky threatened to expose the Ripley “conductors.” Rankin, the leader of the Ripley line and one of the early leaders of the antislavery movement, became nationally renowned after the publication of his Letters on American Slavery, a collection of letters he wrote to persuade his brother in Virginia to renounce slavery. A vivid narrative about memorable people, Beyond the River is an inspiring story of courage and heroism that transports us to another era and deepens our understanding of the great social movement known as the Underground Railroad.

In the April of 1945, exactly two years before Jackie Robinson broke the color barrier in major league baseball, liberal Boston City Councilman Izzy Muchnick persuaded the Red Sox to try out three black players in return for a favorable vote to allow the team to play on Sundays. The Red Sox got the councilman’s much-needed vote, but the tryout was a sham; the three players would get no closer to the major leagues. It was a lost battle in a war that was ultimately won by Robinson in 1947. This book tells the story of the little-known heroes who fought segregation in baseball, from communist newspaper reporters to the Pullman car porters who saw to it that black newspapers espousing integration in professional sports reached the homes of blacks throughout the country. It also reminds us that the first black player in professional baseball was not Jackie Robinson but Moses Fleetwood Walker in 1884, and that for a time integrated teams were not that unusual. And then, as segregation throughout the country hardened, the exclusion of blacks in baseball quietly became the norm, and the battle for integration began anew.

Spider-Man, Gravity, Venom, and six other superheroes are gathered together to fight their enemies as they prepare to face the dangers of Battleworld.

Profiles the only woman to receive the Congressional Medal of Honor, including her Civil War service, women's rights advocacy, and arrests for wearing slacks.

Fourteen-year-old Jason Walker is transported to a strange world called Lyrian, where he joins Rachel and a few rebels to piece together the Word that can destroy the malicious wizard emperor, Surroth.

Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: Practice behavior-based solutions to organizational problems Learn how to support continuous improvement Be more present in their leadership role Learn how to reflect and assess themselves as leaders Achieve better results for patients Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens—from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change.