Emerging from a 1993 conference on airline labor relations convened by the National Mediation Board, this volume provides a comprehensive discussion of the problems facing the airline industry, the significance of globalization, the impact of deregulation and labor relations, and possible solutions. "The lasting contribution of this volume may be its use to historians as they try to understand what the players were thinking in the early 1990s, as the industry embarked on another era of transformation." (from the introduction) Paper edition (unseen), $18.95. Annotation copyright by Book News, Inc., Portland, OR

Extensively revised and updated edition of the bestselling textbook, provides an overview of recent global airline industry evolution and future challenges Examines the perspectives of the many stakeholders in the global airline industry, including airlines, airports, air traffic services, governments, labor unions, in addition to passengers Describes how these different players have contributed to the evolution of competition in the global airline industry, and the implications for its future evolution Includes many facets of the airline industry not covered elsewhere in any single book, for example, safety and security, labor relations and environmental impacts of aviation Highlights recent developments such as changing airline business models, growth of emerging airlines, plans for modernizing air traffic management, and opportunities offered by new information technologies for ticket distribution Provides detailed data on airline performance and economics updated through 2013

Private-sector collective bargaining in the United States is under siege. Many factors have contributed to this situation, including the development of global markets, a continuing antipathy toward unions by managers, and the declining effectiveness of strikes. This volume examines collective bargaining in eight major industries--airlines, automobile manufacturing, health care, hotels and casinos, newspaper publishing, professional sports, telecommunications, and trucking--to gain insight into the challenges the parties face and how they have responded to those challenges.The authors suggest that collective bargaining is evolving differently across the industries studied. While the forces constraining bargaining have not abated, changes in the global environment, including new security considerations, may create opportunities for unions. Across the industries, one thing is clear--private-sector collective bargaining is rapidly changing.

"And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."—New York Times, December 22, 2007When both an industry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.

The purpose of this book is twofold. First, it lays out the forces that shaped the international aviation industry and that changed all the rules in the drive for liberalization. Second, it looks at the many interesting and difficult choices ahead that the airline industry in general and the international aviation industry in particular face. These choices include many dichotomies: pulling back from the trend toward liberalization or embracing the liberalization trend, merging in search of profitability or fragmenting the industry in search of economies. These possible futures are explored including the pros and cons of each future from a national, consumer, employer, and employee perspective. As with the previous two editions, Evolution of International Aviation reviews the historical development of the international aviation system. From this foundation it then provides an updated and expanded account of the current state of the aviation and aerospace industry including profitability, consolidation, and merger activity. New to this edition, the book broadens the coverage of the industry segments - airlines, air cargo, and manufacturing - to include the emerging commercial space sector. It also emphasizes the relationship between aviation and the political process, exploring the sustainability of this mode of transportation in a world of climate change, high oil prices, and political instability. Because this book is intended for both the interested amateur and the more serious student, references are provided in the text and at the end of each chapter to allow for further in-depth study. The third edition also adds to each chapter a set of learning objectives and a concluding series of questions for discussion.

New York has eight million deeply personal and unique stories of pain and perseverance from September 11, 2001. But the toll of tragedy is greater than the anguish it inflicts on individuals—communities suffer as well. In Wounded City, editor Nancy Foner brings together an accomplished group of scholars to document how a broad range of communities—residential, occupational, ethnic, and civic—were affected and changed by the World Trade Center attacks. Using survey data and in-depth ethnographies, the book offers sophisticated analysis and gives voice to the human experiences behind the summary statistics, revealing how the nature of these communities shaped their response to the disaster. Sociologists Philip Kasinitz, Gregory Smithsimon, and Binh Pok highlight the importance of physical space in the recovery process by comparing life after 9/11 in two neighborhoods close to ground zero—Tribeca, which is nestled close to the city's downtown, and Battery Park City, which is geographically and structurally separated from other sections of the city. Melanie Hildebrandt looks at how social solidarity changed in a predominantly Irish, middle class community that was struck twice with tragedy: the loss of many residents on 9/11 and a deadly plane crash two months later. Jennifer Bryan shows that in the face of hostility and hate crimes, many Arab Muslims in Jersey City stressed their adherence to traditional Islam. Contributor Karen Seeley interviews psychotherapists who faced the challenge of trying to help patients deal with a tragedy that they themselves were profoundly affected by. Economist Daniel Beunza and sociologist David Stark paint a picture of organizational resilience as they detail how securities traders weathered successive crises after evacuating their downtown office and moving temporarily to New Jersey. Francesca Polletta and Lesley Wood look at a hopeful side of a horrible tragedy: civic involvement in town meetings and public deliberations to discuss what should be done to rebuild at ground zero and help New Yorkers create a better future in the footprints of disaster. New Yorkers suffered tremendous losses on September 11, 2001: thousands of lives, billions of dollars, the symbols of their skyline, and their peace of mind. But not lost in the rubble of the World Trade Center were the residential, ethnic, occupational, and organizational communities that make up New York's rich mosaic. Wounded City gives voice to some of those communities, showing how they dealt with unforeseen circumstances that created or deepened divisions, yet at the same brought them together in suffering and hope. It is a unique look at the aftermath of a devastating day and the vitality of a diverse city. A Russell Sage Foundation September 11 Initiative Volume

Now in its Seventh Edition, Air Transportation: A Management Perspective by John Wensveen is a proven textbook that offers a comprehensive introduction to the theory and practice of air transportation management.

Air Transportation: A Management Perspective by John Wensveen is a proven textbook that offers a comprehensive introduction to the theory and practice of air transportation management. In addition to explaining the fundamentals, the book transports the reader to the leading edge of the discipline, using past and present trends to forecast future challenges and opportunities the industry may face, encouraging the reader to really think about the decisions a manager implements. Written in an easy-to-read, easy-to-understand style, the Eighth Edition modernizes the text focusing on newly emerging management trends, innovative technology, and an increased emphasis on global changes in the industry that will change the future of aviation. New and updated material has been added throughout the text including mini case examples and supplemental presentation materials for each chapter. Air Transportation: A Management Perspective is suitable for almost all aviation programs that feature business and management. Its student-friendly structure and style make it highly suitable for modular courses and distance-learning programs, or for self-directed study and continuing personal professional development.

Effects of Deregulation on Safety provides a comprehensive overview of the safety experiences of these three case study industries and their implications for the U.S. nuclear power industry. The treatment of the subject is not highly technical, and hence is accessible to a wide range of readers with interests in the subject matter. The book draws on literature from roughly 250 references, ranging from brief news articles to book-length studies of deregulation in a particular industry, as well as original in-depth interviews with representatives of all three case study industries. This wealth of empirical background information allows the book to go beyond mere speculation about the possible adverse safety consequences of deregulation, to identify situations in which particular adverse safety consequences actually occurred. The experience of the case study industries indicates that economic deregulation need not be incompatible with a reasonable safety record, especially in those aspects of safety that are positively related to productivity. But that safety also cannot be taken for granted after deregulation. Careful management attention is needed in order to avoid the types of safety problems that were associated with deregulation in the case study industries.