Chart: Monthly aviation consumer complaints, published in the May 1989 issue.

Explains the rights and responsibilities of air travelers.

Is flying an irreplaceable part of 21st-century life? Can businesses succeed in a globalised world without international air travel? What about 'love miles' – visiting friends and family overseas? Architect and writer Chris Watson grew up in an airline family, passionate about aviation and how it allows us to explore the world, share knowledge and create more diverse communities. But this freedom has come at a cost for the environment. Aviation is a significant factor in climate change - and one that's been steadily growing in both developed and undeveloped countries, burning fossil fuels and emitting harmful greenhouse gases. Flying is never zero-carbon, so can we reduce it, or even do without it? Fourteen remarkable travellers from around the world share their stories with Chris about how they came to the conclusion that reducing their air travel was necessary to lower their personal emissions. From backgrounds as diverse as commercial, professional, academic, NGOs, literature and science, they have found easy and better ways of living and working, saving what few flights they do take for emergencies and 'love miles'. Their stories look at how our modern, globalised world offers more alternatives to keep in touch with people around the world without contributing to the aviation industry's ever-increasing emissions. Filled with success stories and practical guidance to help people make more informed decisions, this book is a must-read for any frequent flyer - or for anyone involved in a global business. Beyond Flying demonstrates that even the toughest of environmental challenges can be addressed.

A Fast Food Nation for the airline industry, Attention All Passengers is a shocking and important exposé revealing the real state of the “friendly skies” in which we fly. Award-winning Consumer Reports travel journalist William McGee, a former editor of the Consumer Reports Travel Letter, spent nearly seven years in airline flight operations management, and what he learned was less than uplifting. From TSA power grabs and an endemic lack of oversight to legislative battles and lobbying boondoggles to antiquated flight patterns and outsourced maintenance workers, the airlines and the Government are in cahoots, conspiring to turn a profit any way they can, no matter who has to pay the price. A provocative and hard-hitting call to action, Attention All Passengers will explode all our previous misconceptions about the airline industry.