Prize-winning author Martha Derthick draws on the recent experience of the Social Security Administration to examine the quality of policymaker's guidance and the feasibility of their policies. Derthick concludes that many structural features of American government hinder good administration, that policymakers lack concern for administration, and that they often miscalculate the administrative consequences of their policy choices. To illustrate this argument, Agency Under Stress analyzes two much-publicized cases of poor performance by one of the biggest and best established of U.S. government agencies, the Social Security Administration. The first case is that of the supplemental security income program to support needy blind, aged and disabled persons. Given responsibility of administering the program in 1974, the Social Security Administration was unequal to the task: many payments were made in error; many eligible persons were not paid; computer systems were not ready; field employees worked millions of hours of overtime; and other agency programs suffered. The second case is that of an eligibility review that Congress ordered the Social Security Administration to conduct for disability insurance recipients in the 1980s. The results were similarly traumatic: of over 1.2 million cases examined, 495,000 had benefits terminated, and, flooded with appeals, the courts ruled overwhelmingly against the agency. Derthick's analysis and conclusions have far-reaching implications for how the government can effectively serve its clients.

To-do: Stop the bad guys. Rescue the wizard. Find the perfect outfit for New Year’s Eve. At last, Owen Palmer, the dreamboat wizard at Magic, Spells, and Illusions, Inc., has conjured up the courage to get Katie Chandler under the mistletoe at the office holiday party. But just when it looks like Katie has found her prince, in pops her inept fairy godmother, Ethelinda, to throw a wand into the works. Ethelinda’s timing couldn’t be worse. A plot hatched by MSI’s rogue ex-employees, Idris and his evil fairy gal pal Ari, threatens to expose the company’s secrets–and the very existence of magic itself. Even worse, it could also mean the end of Katie’s happily-ever-after. Now Katie and Owen must work side by side (but alas, not cheek to cheek) to thwart the villains’ plans. Braving black-magic-wielding sorceresses, subway-dwelling dragons, lovelorn frog princes, and even the dreaded trip to meet Owen’s parents at Christmas, Katie and her beau are in a battle to beat Idris at his own sinister game. All mischief and matters of the heart will come to a head at a big New Year’s Eve gala, when the crystal ball will drop, champagne will pour, and Katie will find herself truly spellbound. Praise for Shanna Swendson’s Once Upon Stilettos “Magical and totally delightful . . . [a] quirky, lighthearted romance.” –freshfiction.com “A fast and funny read. Chicklit meets urban fantasy.” –Mary Jo Putney, author of The Marriage Spell

The authors discuss deregulation in contemporary politics and government.

Climate change can reasonably be expected to increase the frequency and intensity of a variety of potentially disruptive environmental events-slowly at first, but then more quickly. It is prudent to expect to be surprised by the way in which these events may cascade, or have far-reaching effects. During the coming decade, certain climate-related events will produce consequences that exceed the capacity of the affected societies or global systems to manage; these may have global security implications. Although focused on events outside the United States, Climate and Social Stress: Implications for Security Analysis recommends a range of research and policy actions to create a whole-of-government approach to increasing understanding of complex and contingent connections between climate and security, and to inform choices about adapting to and reducing vulnerability to climate change.

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/

“When students know how to learn, they are able to become their own teachers.” —Nancy Frey, Douglas Fisher, and John Hattie Imagine students who describe their learning in these terms: “I know where I’m going, I have the tools I need for the journey, and I monitor my own progress.” Now imagine the extraordinary difference this type of ownership makes in their progress over the course of a school year. This illuminating book shows how to make this scenario an everyday reality. With its foundation in principles introduced in the authors’ bestselling Visible Learning for Literacy, this resource delves more deeply into the critical component of self-assessment, revealing the most effective types of assessment and how each can motivate students to higher levels of achievement.

Introducing The Power of Agency, a science-backed approach to living life on your own terms. Agency is the ability to act as an effective agent for yourself—reflecting, making creative choices, and constructing a meaningful life. Grounded in extensive psychological research, The Power of Agency gives you the tools to help alleviate anxiety, manage competing demands and help you live your version of success. Renowned psychology experts Paul Napper and Anthony Rao will help you break through your state of overwhelm by showing you how to access your personal agency with seven empowering principles: control stimuli, associate selectively, move, position yourself as a learner, manage your emotions and beliefs, check your intuition, deliberate and then act. Featuring stories of people who have successfully applied these principles to improve their lives, The Power of Agency will give you the insights and skills to build your confidence, conquer challenges, and live more authentically.

The underappreciated but surprisingly successful implementation of the American Recovery and Reinvestment Act (ARRA) helped rescue the economy during the Great Recession and represented one of the most important achievements of the Obama presidency. It tested all levels of government with urgent time frames and extensive accountability requirements. While ARRA passed most tests with comparatively little mismanagement or fraud, negative public and media perceptions of the initiative deprived the president of political credit. Drawing on more than two hundred interviews and nationwide field research, Governing under Stress examines a range of ARRA stimulus programs to analyze the fraught politics, complex implementation, and impact of the legislation. Essays from public administration scholars use ARRA to study how to implement large federal programs in our modern era of indirect, networked governance. Throughout, the contributors present potent insights into the most pressing challenges facing public policy and management, and they uncover important lessons about policy instruments and networks, the effects of transparency and accountability, and the successes and failures of different types of government intervention.

In the third edition of his award-winning System under Stress, Donald Kettl looks at the latest stress to hit the system—the financial crisis of 2008. In his brief, gripping narrative, Kettl assesses how well the U.S. political system responds under extraordinary pressure and explores whether the government can effectively handle the next challenge. A well-known scholar, commentator, and writer in the areas of federalism and governance, Kettl asks the hard questions, and while making a credible and persuasive argument, crafts a case study that works in classrooms up and down the political science and public administration curriculum. In earlier editions, Kettl looked at the massive reorganization under the Department of Homeland Security, a response to the system-wide coordination problems brought to light on 9/11. Better planning, new leadership, and far-reaching reform were to demonstrate that the government would be prepared for the next disaster. Sadly, the catastrophic response to Hurricane Katrina showed how this restructuring did not bring about the long-term policy changes necessary for dealing with threats of this size. In this new edition, Kettl assesses the havoc created by "too big to fail" banks, and even ordinary home buyers, borrowing well beyond their means. Regulators were no match for the banks′ speculative betting and highly complicated financial investments. Is the government now better prepared to combat fiscal malfeasance? Can our regulatory structure effectively predict and manage future financial crises?