This report assesses the impact on citizens and businesses of the administrative simplification measures carried out by the Mexican Social Security Institute. Administrative burdens are measured in the time it takes citizens and businesses to complete forms and wait in line to request ...

This book reviews progress in improving regulatory policy over the past several years in Mexico, and recommends further work.

This review focuses on improving access to quality and timely services for citizens as a means to facilitate inclusive growth in the Dominican Republic.

This comprehensive review of public governance in Spain finds that it shares with other OECD countries the need for a whole-of-government approach to reform.

Getting it Right is one of the most complete toolkits that the OECD has designed to help a country at the start of a new government administration.

This review highlights achievements of the Mexican Institute of Social Security (Instituto Mexicano del Seguro Social, IMSS) in a number of areas – human resources, technological capacities and relations with suppliers – previously identified by the OECD as pivotal for the successful reform of IMSS