Look out for Daniel Pink’s new book, When: The Scientific Secrets of Perfect Timing #1 New York Times Business Bestseller #1 Wall Street Journal Business Bestseller #1 Washington Post bestseller From the bestselling author of Drive and A Whole New Mind, and teacher of the popular MasterClass on Sales and Persuasion, comes a surprising--and surprisingly useful--new book that explores the power of selling in our lives. According to the U.S. Bureau of Labor Statistics, one in nine Americans works in sales. Every day more than fifteen million people earn their keep by persuading someone else to make a purchase. But dig deeper and a startling truth emerges: Yes, one in nine Americans works in sales. But so do the other eight. Whether we’re employees pitching colleagues on a new idea, entrepreneurs enticing funders to invest, or parents and teachers cajoling children to study, we spend our days trying to move others. Like it or not, we’re all in sales now. To Sell Is Human offers a fresh look at the art and science of selling. As he did in Drive and A Whole New Mind, Daniel H. Pink draws on a rich trove of social science for his counterintuitive insights. He reveals the new ABCs of moving others (it's no longer "Always Be Closing"), explains why extraverts don't make the best salespeople, and shows how giving people an "off-ramp" for their actions can matter more than actually changing their minds. Along the way, Pink describes the six successors to the elevator pitch, the three rules for understanding another's perspective, the five frames that can make your message clearer and more persuasive, and much more. The result is a perceptive and practical book--one that will change how you see the world and transform what you do at work, at school, and at home.

No matter what career the student pursues, selling skills will always be an asset and will enhance communications skills. This inexpensive text is one the students keep after the class is over and they use it as a resource in the business world. ABC’s of Relationship Selling is written by a sales person turned teacher and so it is filled with practical tips and business-examples. ABC’s of Relationship Selling is an affordable, brief, paperback. It is perfect for a selling course where a brief book is preferred. Professors who spend considerable time on other resources and projects will appreciate the brief format. Schools that do not offer a separate selling course may find this short paperback a nice addition in a sales management course.

The Fourth Canadian Edition ofABC's of Relationship Sellingexplores professional selling from a Canadian perspective. As the title suggests, the text is centered on the philosophy of selling that success requires mastery of selling basics, including selecting presentation styles and effective closing techniques. The fourth Canadian edition boasts new content on integrating technology, be it into business presentations or client management. The text includes many beneficial features to advance the skills of the sales professional in training such as Facing a Career Challenge, Making the Sales, Selling Globally, Selling Tips and much more.

ABC's of Relationship Selling 13e trains the readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leading text brings a comfortable and familiar approach to the Selling discipline.

What do winners of major sales do differently than the sellers who almost won, but ultimately came in second place? Mike Schultz and John Doerr, bestselling authors and world-renowned sales experts, set out to find the answer. They studied more than 700 business-to-business purchases made by buyers who represented a total of $3.1 billion in annual purchasing power. When they compared the winners to the second-place finishers, they found surprising results. Not only do sales winners sell differently, they sell radically differently, than the second-place finishers. In recent years, buyers have increasingly seen products and services as replaceable. You might think this would mean that the sale goes to the lowest bidder. Not true! A new breed of seller—the insight seller—is winning the sale with strong prices and margins even in the face of increasing competition and commoditization. In Insight Selling, Schultz and Doerr share the surprising results of their research on what sales winners do differently, and outline exactly what you need to do to transform yourself and your team into insight sellers. They introduce a simple three-level model based on what buyers say tip the scales in favor of the winners: Level 1 "Connect." Winners connect the dots between customer needs and company solutions, while also connecting with buyers as people. Level 2 "Convince." Winners convince buyers that they can achieve maximum return, that the risks are acceptable, and that the seller is the best choice among all options. Level 3 "Collaborate." Winners collaborate with buyers by bringing new ideas to the table, delivering new ideas and insights, and working with buyers as a team. They also found that much of the popular and current advice given to sellers can damage sales results. Insight Selling is both a strategic and tactical guide that will separate the good advice from the bad, and teach you how to put the three levels of selling to work to inspire buyers, influence their agendas, and maximize value. If you want to find yourself and your team in the winner's circle more often, this book is a must-read.

The bestselling science series for kids is tackling biochemistry with simple text and whimsical artwork from expert Cara Florance! Help kids into those lab coats a little earlier with the ABCs of Biochemistry. Packed with scientific information and adorable art, any child is sure to be swept away into this new world of amino acids, enzymes, zwitterions, and everything in between. Super Scientist Cara Florance has crafted a delightful book that is easy to read and impossible to put down for parents and children alike.

The alphabet takes flight in this vividly illustrated picture book of aviation from A to Z! From A is for ace to Z is for zeppelin, this original alphabet book presents the ABCs through the amazing world of aviation. Get to know biplanes, carriers, gliders, jets, and many more vehicles of flight in this book filled with bold, graphic illustrations that soar off the pages!

From A to Z, this hardcover storybook shows young children how they can make the world a kinder place. Through vibrant illustrations and age-appropriate language, this 26-page book will encourage kids 2-5 to be their best selves wherever they go. Showcasing a diverse cast of children, the ABCs of Kindness book demonstrates everyday acts of kindness, inclusion and generosity—whether it be donating blankets to the animal shelter, helping with chores or standing up for what's right. It’s the perfect read-aloud book to spark conversations at home or in the classroom about the concepts of empathy and compassion. Featuring durable cardstock pages and approachable, kid-friendly language, this book offers a thoughtful and fun experience that young children will love. This book about kindness is crafted by childhood experts to promote strong social and emotional skills and build positive associations with reading. For over 75 years, Highlights has inspired children to become Curious, Creative, Caring and Confident individuals. With books about kindness for kids that encourage thinking, creativity and self-expression, Highlights helps kids build essential skills, all while having fun.