Supplement 21: Concept-Based Indexing and Retrieval of Hypermedia Information to Using Self-Checkout Technology to Increase Productivity and Patron Service in the Library.

Existing Online Public Access Catalogues (OPACs) demonstrate differences in the range and complexity of their functional features, terminology, and help facilities. While many libraries already have OPACs, there is a need to bring together, in the form of guidelines or recommendations, a corpus of good practice to assist libraries in designing or re-designing the displays for their OPACs, taking into consideration the needs of users. The audience for these guidelines is librarians charged with customizing OPAC software and vendors and producers of this software. The guidelines are mainly designed for general libraries with collections of resources in the humanities, the social sciences, and the pure and applied sciences. The guidelines are intended to apply to any type of catalogue, independently of the kind of interface and technology used.

Describes the availability of an Internet based online public catalog and book order site for patrons enrolled in the National Library Service Talking Book and Braille service administered by the Illinois State Library.

Writing First teaches the basics of writing and grammar in the context of students' own writing. Along with a comprehensive treatment of the process of writing paragraphs and essays, it helps students develop the fundamental writing skills they need to succeed in college and beyond. By providing students with more help in the areas they most need it -- grammar, ESL, and high-stakes test taking -- the third edition of Writing First better addresses the realities of the developmental writing course.