Four brand-new novellas by the #1 New York Times-bestselling, National Book Award-winning “grand mistress of ghoulishness” (Publishers Weekly). An academic in Pennsylvania discovers a terrifying trauma from her past after inheriting a house in Cardiff, Maine from someone she has never heard of. A pubescent girl, overcome with loneliness, befriends a feral cat that becomes her protector from the increasingly aggressive males that surround her. A brilliant but shy college sophomore is distraught to discover that she’s pregnant, and the professor who takes her under his wing may not have innocent intentions. And a woman who marries into a family shattered by tragedy finds herself haunted by her predecessor’s voice, an inexplicably befouled well, and a compulsive attraction to a garage that took two lives. In these psychologically daring, chillingly suspenseful pieces, the author of We Were the Mulvaneys and Blonde writes about women facing threats past and present, once again cementing her reputation for “great intelligence and dead-on imaginative powers” (Los Angeles Times Book Review).

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries

In October 1869, as America stood on the brink of becoming a thoroughly modern nation, workers unearthed what appeared to be a petrified ten-foot giant on a remote farm in upstate New York. The discovery caused a sensation. Over the next several months, newspapers devoted daily headlines to the story and tens of thousands of Americans—including Oliver Wendell Holmes, Ralph Waldo Emerson, and the great showman P. T. Barnum—flocked to see the giant on exhibition. In the colossus, many saw evidence that their continent, and the tiny hamlet of Cardiff, had ties to Biblical history. American science also weighed in on the discovery, and in doing so revealed its own growing pains, including the shortcomings of traditional education, the weaknesses of archaeological methodology, as well as the vexing presence of amateurs and charlatans within its ranks. A national debate ensued over the giant's origins, and was played out in the daily press. Ultimately, the discovery proved to be an elaborate hoax. Still, the story of the Cardiff Giant reveals many things about America in the post-Civil War years. After four years of destruction on an unimagined scale, Americans had increasingly turned their attention to the renewal of progress. But the story of the Cardiff Giant seemed to shed light on a complicated, mysterious past, and for a time scientists, clergymen, newspaper editors, and ordinary Americans struggled to make sense of it. Hucksters, of course, did their best to take advantage of it. The Cardiff Giant was one of the leading questions of the day, and how citizens answered it said much about Americans in 1869 as well as about America more generally.

When a 10-foot tall purported "petrified man" is unearthed from a backyard in upstate New York in 1869, the discovery immediately turns into a spectacle of epic proportions. News of the giant spreads like wildfire, and well over a thousand people come to view him in the first five days alone!Everyone has their own idea of his true origin: Is he an ancient member of the local Onandaga Indian tribe? Is he a biblical giant like Goliath? Soon the interests of world-renowned scientists and people from around the globe are piqued as arguments flare over who he is, where he came from, and if he is real--or just a hoax. In a riveting account of how the Cardiff Giant mystery snowballed into one of America’s biggest money-making spectacles--and scams--Jim Murphy masterfully explores the power of 19th-century media and the unexpected ripple effect that a single corrupt mastermind can produce when given a stage.