The relationship between language, discourse and identity has always been a major area of sociolinguistic investigation. In more recent times, the field has been revolutionized as previous models - which assumed our identities to be based on stable relationships between linguistic and social variables - have been challenged by pioneering new approaches to the topic. This volume brings together a team of leading experts to explore discourse in a range of social contexts. By applying a variety of analytical tools and concepts, the contributors show how we build images of ourselves through language, how society moulds us into different categories, and how we negotiate our membership of those categories. Drawing on numerous interactional settings (the workplace; medical interviews; education), in a variety of genres (narrative; conversation; interviews), and amongst different communities (immigrants; patients; adolescents; teachers), this revealing volume sheds light on how our social practices can help to shape our identities.

Discourse markers - the particles oh, well, now, then, you know and I mean, and the connectives so, because, and, but and or - perform important functions in conversation. Dr Schiffrin's approach is firmly interdisciplinary, within linguistics and sociology, and her rigourous analysis clearly demonstrates that neither the markers, nor the discourse within which they function, can be understood from one point of view alone, but only as an integration of structural, semantic, pragmatic, and social factors. The core of the book is a comparative analysis of markers within conversational discourse collected by Dr Schiffrin during sociolinguistic fieldwork. The study concludes that markers provide contextual coordinates which aid in the production and interpretation of coherent conversation at both local and global levels of organization. It raises a wide range of theoretical and methodological issues important to discourse analysis - including the relationship between meaning and use, the role of qualitative and quantitative analyses - and the insights it offers will be of particular value to readers confronting the very substantial problems presented by the search for a model of discourse which is based on what people actually say, mean, and do with words in everyday social interaction.

Throughout Western society there are now strong pressures for social and racial integration but, in spite of these, recent experience has shown that greater intergroup contact can actually reinforce social distinctions and ethnic stereotypes. The studies collected here examine, from a broad sociological perspective, the sorts of face-to-face verbal exchange that are characteristic of industrial societies, and the volume as a whole pointedly demonstrates the role played by communicative phenomena in establishing and reinforcing social identity. The method of analysis that has been adopted enables the authors to reveal and examine a centrally important but hitherto little discussed conversational mechanism: the subconscious processes of inference that result from situational factors, social presuppositions and discourse conventions. The theory of conversation and the method of analysis that inform the author's approach are discussed in the first two chapters, and the case studies themselves examine interviews, counselling sessions and similar formal exchanges involving contacts between a wide range of different speakers: South Asians, West Indians and native English speakers in Britain; English natives and Chinese in South-East Asia; Afro-Americans, Asians and native English speakers in the United States; and English and French speakers in Canada. The volume will be of importance to linguists, anthropologists, psychologists, and others with a professional interest in communication, and its findings will have far-reaching applications in industrial and community relations and in educational practice.

The volume will be of central interest to anyone concerned with communication in the fields of interethnic or industrial relations.

Gender and Politeness challenges the notion that women are necessarily always more polite than men as much of the language and gender literature claims. Sara Mills discusses the complex relations between gender and politeness and argues that although there are circumstances when women speakers, drawing on stereotypes of femininity to guide their behaviour, will appear to be acting in a more polite way than men, there are many circumstances where women will act just as impolitely as men.

These essays study the role of prosody in everyday English, German, and Italian conversation.

Laughter in Interaction is an illuminating and lively account of how and why people laugh during conversation. Bringing together twenty-five years of research on the sequential organisation of laughter in everyday talk, Glenn analyses recordings and transcripts to show the finely detailed co-ordination of human laughter. He demonstrates that its production and placement, relative to talk and other activities, reveal much about its emergent meaning and accomplishments. The book shows how the participants in a conversation move from a single laugh to laughing together, how the matter of 'who laughs first' implicates orientation to social activities and how interactants work out whether laughs are more affiliative or hostile. The final chapter examines the contribution of laughter to sequences of conversational intimacy and play and to the invocation of gender. Engaging and original, the book shows how this seemingly insignificant part of human communication turns out to play a highly significant role in how people display, respond to and revise identities and relationships.

This book studies the principles for constructing polite speeches, based on the detailed study of three unrelated languages and cultures.

This volume explores a rich variety of linkages between grammar and social interaction.

Humans are imperfect, and problems of speaking, hearing and understanding are pervasive in ordinary interaction. This book examines the way we 'repair' and correct such problems as they arise in conversation and other forms of human interaction. The first book-length study of this topic, it brings together a team of scholars from the fields of anthropology, communication, linguistics and sociology to explore how speakers address problems in their own talk and that of others, and how the practices of repair are interwoven with non-verbal aspects of communication such as gaze and gesture, across a variety of languages. Specific chapters highlight intersections between repair and epistemics, repair and turn construction, and repair and action formation. Aimed at researchers and students in sociolinguistics, speech communication, conversation analysis and the broader human and social sciences to which they contribute - anthropology, linguistics, psychology and sociology - this book provides a state-of-the-art review of conversational repair, while charting new directions for future study.