For advanced courses in Management Information Systems. Organizational Transformation Through Business Process Reengineering deals with both successes and failures of business process reengineering, maintaining that no one management approach is a cure-all for organizational change. This book contains 36 readings and 8 cases, and builds on the evidence gained in actual firms with various business processes, using many different business process reengineering approaches. The information and knowledge currently available is much richer, more comprehensive, and detailed than has been previously available.

Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems Material has been re-ordered and changes to terminology have been made to bring the book completely up to date Provides a popular resource for students, academics, and business practitioners alike

"This book presents a wide range of issues and challenges related to business process reengineering technologies and systems through the use of case studies"--Provided by publisher.

JCKBSE aims to provide a forum for researchers and practitioners to discuss the latest developments in the areas of knowledge engineering and software engineering. Particular emphasis is placed upon applying knowledge-based methods to software engineering problems. This volume is a collection of contributions of authors from 8 different countries. The book covers a wide range of topics related to knowledge-based or automated software engineering. architecture of knowledge; software and information systems; requirement engineering; domain analysis and modelling; formal and semiformal specifications; knowledge engineering for domain modelling; data mining and knowledge discovery; automating software design and synthesis; object-oriented and other programming paradigms; knowledge-based methods and tools for software engineering, including testing, verification and validation; process management, maintenance and evolution, applied semiotics for knowledge-based software engineering; knowledge systems methodology; development tools and environments; practical applications and experience of software and knowledge engineering; information technology in control, design, production, logistics and management; enterprise modelling and workflow.

With such easy access to the Internet and the opportunity for organizations to reach other organizations and individuals around the world faster and more efficiently, modern organizations are rapidly becoming a part of the virtual community. This book presents a comprehensive collection of research works that describe such organizations, the policies and practices that they have implemented and challenges that they have faced throughout their adaptation to the virtual world.

Advanced Topics in Information Resources Management features the latest research findings dealing with all aspects of information resources management, managerial and organizational applications, as well as implications of information technology organizations. It aims to be instrumental in the improvement and development of the theory and practice of information resources management, appealing to both practicing managers and academics.

While the vast majority of providers never intend to commit fraud or file false claims, complex procedures, changing regulations, and evolving technology make it nearly impossible to avoid billing errors. For example, if you play by HIPAA’s rules, a physician is a provider; however, Medicare requires that the same physician must be referred to as a supplier. Even more troubling is the need to alter claims to meet specific requirements that may conflict with national standards. Far from being a benign issue, differing guidelines can lead to false claims with financial and even criminal implications. Compliance for Coding, Billing & Reimbursement, Second Edition: A Systematic Approach to Developing a Comprehensive Program provides an organized way to deal with the complex coding, billing, and reimbursement (CBR) processes that seem to force providers to choose between being paid and being compliant. Fully revised to account for recent changes and evolving terminology, this unique and accessible resource covers statutorily based programs and contract-based relationships, as well as ways to efficiently handle those situations that do not involve formal relationships. Based on 25 years of direct client consultation and drawing on teaching techniques developed in highly successful workshops, Duane Abbey offers a logical approach to CBR compliance. Designed to facilitate efficient reimbursements that don’t run afoul of laws and regulations, this resource – Addresses the seven key elements promulgated by the OIG for any compliance program Discusses numerous types of compliance issues for all type of healthcare providers Offers access to online resources that provide continually updated information Cuts through the morass of terminology and acronyms with a comprehensive glossary Includes a CD-ROM packed with regulations and information In addition to offering salient information illustrated by case studies, Dr, Abbey provides healthcare providers and administrators, as well as consultants and attorneys, with the mindset and attitude required to meet this very real challenge with savvy, humor, and perseverance.

Examines a broad range of research and case studies that throws light on potential, social and human factors which determine the success of information technology.

Providing material from recognised worldwide sources, this book presents the theory and evidence on electronic commerce and virtual business and examines the impact both outside and inside the business organisation.

As the 21st century begins, we are faced with opportunities and challenges of available technology as well as pressured to create strategic and tactical plans for future technology. Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this co-operation is what leads to solid IT management practices. This volume is a collection of papers that present IT management perspectives from professionals around the world. The papers seek to offer new ideas, refine old ones, and pose interesting scenarios to help the reader develop company-sensitive management strategies.