Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

The emergence of relationship management as a paradigm for public relations scholarship and practice requires a close examination of just what is achieved by public relations--its definition, function and value, and the benefits it generates. Initiated by the editors' interest in cross-disciplinary exploration, this volume evolved to its current form as a result of the need for a framework for understanding public relations and the potential impact of organization-public relationships on the study, practice, and teaching of public relations. Ledingham and Bruning include contributions that present state-of-the-art research in relationship management, applications of the relational perspective to various components of public relations, and the implications of the approach to influence further research and practice. The discussion conducted here is certain to influence and promote future theory and practice on the concept of relationship management.

This book investigates the relationship of secrecy as a social practice to contemporary media, news cultures and public relations. Drawing on Georg Simmel’s theorisation of how secrecy produces a ‘second world’ alongside the ‘obvious world’ and creates and reshapes social relations, Anne Cronin argues for close analysis of the PR industry as a powerful vector of secrecy and an examination of its relationship to news cultures. Using case studies and in-depth interviews, as well as recent research in media and cultural studies, sociology, journalism studies and communication studies, the book analyses how PR practices generate a second, shadow world of the media sphere which has a profound impact on the ‘obvious world’. It interrogates both the PR industry’s and news culture’s role in shaping social relations for a digital media landscape, and those initiatives promoting transparency of data and decision-making processes. An insightful, interdisciplinary approach to debates on media and power, this book will appeal to students of public relations, sociology, media studies, cultural studies and communication studies. It will also be of interest to scholars and practitioners working at the intersections of media, social relations and public trust.

The emergence of relationship management as a paradigm for public relations scholarship and practice necessitates an examination of precisely what public relations achieves -- its definition, function and value, and the benefits it generates. Promoting the view that public relations provides value to organizations, publics, and societies through relationships, Public Relations as Relationship Management takes a in-depth look at organization-public relationships and explores the strategies that can be employed to cultivate and maintain them. Expanding on the work published in the first edition, this thoroughly up-to-date volume covers such specialized areas of public relations as non-profit organizations, shareholder relations, lobbying, employee relations, and risk management. It expands the reader’s ability to understand, conceptualize, theorize, and measure public relations through the presentation of state-of-the-art research and examples of the use of the relationship paradigm. Developed for scholars, researchers, and advanced students in public relations, Public Relations as Relationship Management provides a contemporary perspective on the role of relationships in public relations, and encourages further research and study.

When Somali gunmen killed 18 American Rangers in Mogadishu on October 3, 1993, public and congressional support for the American and UN missions in Somalia dropped dramatically. In fact, U.S. policymakers began to rethink commitments to peacemaking in Africa in general. Nevertheless, many African and U.S. specialists on African affairs--including the contributors to this volume--strongly urge the United States to continue active engagement with Africa and creatively support African initiatives to manage and resolve their own conflicts. This book brings together nine specialists from Africa and the United States--including former diplomats, academics, policymakers, and policy analysts--to assess ways to enhance the U.S. contribution to African efforts to prevent, manage, and resolve violent conflicts. The contributors conclude that U.S. initiatives can take a variety of forms and need not involve American troops. There is a new African willingness to assume responsibility, but African instutional and fanancial capabilities are severely limited. African initiatives therefore have little chance of success without significant and sustained international, and particularly American involvement.

All scholarly books are engagements with the existing literature, often the published scholarly work of one established discipline. This book originated with modest objectives, to produce a work that would be in conversation with the literature of international relations even though not of relevance only to that field. The professed goal of international relations is international peace. The ethical lens of pondering the best means to achieve world peace is used to filter media content in the field of multiculturalism and anti-racism. Although there has been little work on the impact of racial difference on the contours of contemporary international order, there has been a sizeable body of research intended to abolish the credibility of pseudo-scientific racism. Such racism has provided the ideological foundation and justification for imperialism, colonialism, the holocaust, and apartheid. Race has been debunked as a myth. Because of this, racism - the ideology bred of human classification according to racial difference - has been found to be intellectually and morally barren. But the need to communicate egalitarian and scientific sentiments remains. The contributors to this volume consider five questions: How does the literature on antiracism improve our understanding of conflict resolution? How does the analysis of the media's role in racist and anti-racist discourses improve the process of theorizing on hate and war propaganda? How can research on anti-racist discourse improve UN peacekeeping? What implications does this subject have for theory-building and cultural diversity? How and why should the literature on anti-racism expand research in international relations? This is a unique, worthwhile framework for cross-disciplinary research in race and intellectual consensus and conflict.

The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

The principles & process involved in mediation are universal to the legal profession the world over, as are the questions that arise from this subject. This book is designed specifically to answer those questions & shed light on the skills & issues that need to be understood to make mediation work. The book will bring you all the information you need to fully understand the benefits of mediation, how & when mediation might be used, how to use it successfully & how to establish an Alternative Dispute Resolution programme.