Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

"Information Systems for Business and Beyond introduces the concept of information systems, their use in business, and the larger impact they are having on our world."--BC Campus website.

This book offers evidence and examples of useful experiences to help policy makers, providers and experts measure and improve the quality of long-term care services.

The seventh International Conference on Knowledge Management in Organizations (KMO) brings together researchers and developers from industry and the academic world to report on the latest scientific and technical advances on knowledge management in organisations. KMO 2012 provides an international forum for authors to present and discuss research focused on the role of knowledge management for innovative services in industries, to shed light on recent advances in cloud computing for KM as well as to identify future directions for researching the role of knowledge management in service innovation and how cloud computing can be used to address many of the issues currently facing KM in academia and industrial sectors. The conference took place at Salamanca in Spain on the 11th-13th July in 2012.

Provides the knowledge and insights necessary to contribute to the Information Systems decision-making process Managing & Using Information Systems: A Strategic Approach delivers a solid knowledgebase of basic concepts to help MBA students and general business managers alike become informed, competent participants in Information Systems (IS) decisions. Now in its eighth edition, this fully up-to-date textbook explains the fundamental principles and practices required to use and manage information while illustrating how information systems can create or obstruct opportunities — and even propel digital transformations within a wide range of organizations. Drawing from their expertise in both academia and industry, the authors discuss the business and design processes relevant to IS while presenting a basic framework that connects business strategy, IS strategy, and organizational strategy. Step by step, readers are guided through each essential aspect of Information Systems, from fundamental information architecture and infrastructure to cyber security, Artificial Intelligence (AI), business analytics, project management, platform and IS governance, IS sourcing, and more. Detailed chapters contain mini-cases, full-length case studies, discussion topics, review questions, supplemental readings, and topic-specific managerial concerns that provide insights into real-world IS issues. Managing & Using Information Systems: A Strategic Approach, Eighth Edition, is an excellent textbook for advanced undergraduate and MBA-level courses on IS concepts and managerial approaches to leveraging emerging information technologies.

Gaining access to government information is a perpetual concern of citizens. This is due in large part to the relationship between transparency and the issues of ethics, corruption, administrative malfeasance, and accountability. The last few years have proven that governmental transparency is a burgeoning academic subfield spurred on by contemporary political events and attention generated by the popular press. This reader addresses the topics of governmental transparency and secrecy and includes original discussion, classic readings, and primary source documents. Transparency and Secrecy is organized according to a theoretical model fully developed in the introduction. Governmental transparency is the degree to which access to government information is available through various channels. These avenues of access to information include governments proactively releasing information, freedom-of-information type requests, open meetings, and whistleblowing and leaks. The reader addresses each of these components as well as values that compete with openness such as privacy, security, and efficiency. The chapter discussion sections begin with the presentation of cases to make the material relevant to students. The cases together with the review of the literature help readers understand how each aspect of transparency is relevant to contemporary public policy debates. The discussion sections include a brief summary of the included articles and place these readings within the scholarship at large. Integrative study questions, suggested class projects, recommendations for case studies, movies, and supplemental reading all make Transparency and Secrecy ideal for classroom adoption.

Philosophical paradigms, theoretical frameworks, and methodologies make up the answering and problem solving systems that define current research approaches. While there are multiple research method books, the subject lacks an update and integrated source of reference for graduate courses. Research Methodologies, Innovations and Philosophies in Software Systems Engineering and Information Systems aims to advance scientific knowledge on research approaches used in systems engineering, software engineering, and information systems and to update and integrate disperse and valuable knowledge on research approaches. This aims to be a collection of knowledge for PhD students, research-oriented faculty, and instructors of graduate courses.

An invisible network of digital technology systems underlies the highly visible networks of roads, waterways, satellites, and power-lines. Increasingly, these systems are becoming the "infrastructure's infrastructure," providing a crucial array of data on network demand, performance, reliability, and security. Digital Infrastructures presents an interdisciplinary analysis of the technological systems that envelop these networks. The book balances analyses of specific civil and environmental infrastructures with broader policy and management issues, including the challenges of using IT to manage these critical systems under crises conditions.

Fundamentals of Public Utilities Management provides practical information for constructing a roadmap for successful compliance with new and ever-changing regulatory frameworks, upgrading and maintenance, and general management of utilities operations. It describes current challenges faced by utility managers and offers best practices. In an effort to maximize the usefulness of the material for a broad audience, the text is written in a straightforward, user-friendly, conversational style for students and practicing professionals alike. Features: Presents numerous illustrative examples and case studies throughout Examines environmental compliance and how to best work with continually changing regulations Frames the discussions in a context of energy conservation and ongoing sustainability efforts Fundamentals of Public Utilities Management is designed to provide insight and valuable information to public utility sector managers and prospective managers in water operations (drinking water, wastewater, storm water), and to serve the needs of students, teachers, consulting engineers, and technical personnel in city, state, and federal public sectors.