Databases and information systems are the backbone of modern information technology and are crucial to the IT systems which support all aspects of our everyday life; from government, education and healthcare, to business processes and the storage of our personal photos and archives. This book presents 22 of the best revised papers accepted following stringent peer review for the 11th International Baltic Conference on Databases and Information Systems (Baltic DB&IS 2014), held in Tallinn, Estonia, in June 2014. The conference provided a forum for the exchange of scientific achievements between the research communities of the Baltic countries and the rest of the world in the area of databases and information systems, bringing together researchers, practitioners and Ph.D. students from many countries. The subject areas covered at the conference focused on big data processing, data warehouses, data integration and services, data and knowledge management, e-government, as well as e-services and e-learning.

The purpose of the 2nd International Conference on Enterprise Information Systems (ICEIS) was to bring together researchers, engineers, and practitioners interested in the advances and business applications of information systems. The research papers focused on real-world applications covering four main themes: Enterprise Database Applications, Artificial Intelligence Applications and Decision Support Systems, Systems Analysis and Specification, and Internet and Electronic Commerce. This volume presents selected papers presented at this conference. This book will be of interest to IT researchers, practitioners, managers and policy makers interested in the advances of Enterprise Information Systems.

This volume contains the proceedings of the Fifth International Conference on Database Systems for Advanced Applications (DASFAA '97). DASFAA '97 focused on advanced database technologies and their applications. The 55 papers in this volume cover a wide range of areas in the field of database systems and applications - including the rapidly emerging areas of the Internet, multimedia, and document database systems - and should be of great interest to all database system researchers and developers, and practitioners.

Relationship marketing and customer relationship management (CRM) can be jointly utilised to provide a clear roadmap to excellence in customer management: this is the first textbook to demonstrate how it can be done. Written by two acclaimed experts in the field, it shows how an holistic approach to managing relationships with customers and other key stakeholders leads to increased shareholder value. Taking a practical, step-by-step approach, the authors explain the principles of relationship marketing, apply them to the development of a CRM strategy and discuss key implementation issues. Its up-to-date coverage includes the latest developments in digital marketing and the use of social media. Topical examples and case studies from around the world connect theory with global practice, making this an ideal text for both students and practitioners keen to keep abreast of changes in this fast-moving field.

The book presents a wide selection of studies and works in the area of international communication including seven main areas: Advertising and Communication Effects; Advertising and Information Processing; Communication and Branding; Emotional, Social and Individual Aspects of Communication; Communication and New Media; International Advertising and, finally, Perspectives on the Future of International Advertising

In recent years, tremendous research has been devoted to the design of database systems for real-time applications, called real-time database systems (RTDBS), where transactions are associated with deadlines on their completion times, and some of the data objects in the database are associated with temporal constraints on their validity. Examples of important applications of RTDBS include stock trading systems, navigation systems and computer integrated manufacturing. Different transaction scheduling algorithms and concurrency control protocols have been proposed to satisfy transaction timing data temporal constraints. Other design issues important to the performance of a RTDBS are buffer management, index accesses and I/O scheduling. Real-Time Database Systems: Architecture and Techniques summarizes important research results in this area, and serves as an excellent reference for practitioners, researchers and educators of real-time systems and database systems.

Inhaltsangabe:Abstract: The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This thesis adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes that jointly influence the relationship. One in-depth case study has been conducted in order to provide first empirical evidence and to gain deeper insights into the dynamics of relationship governance. The proposed model could be confirmed in general, revealing the following insights: first, contractual and relational governance modes determine the rules that govern the relationship while control is used to execute and enforce specified rules. All three jointly influence the state of the relationship. Second, relational norms have only been observed at an individual level and not at an organizational one. Third, formal control modes have been used to execute and enforce relational norms. This finding contradicts current control theory. Fourth, while contractual and relational governance are seen as complementary and equally important, relational norms have been left completely unmanaged in the observed organization due to a lack of adequate approaches. These results are discussed in detail to outline opportunities for further research. Inhaltsverzeichnis:Table of Contents: List of Figuresv List of Tablesvi List of Abbreviationsvii List of Keywordsviii Abstractx 1.Introduction1 1.1Motivation and Objectives1 1.2Structure of the Thesis2 2.Theoretical Foundations3 2.1IS Outsourcing3 2.2IS Outsourcing Relationships5 2.2.1IS Outsourcing Relationships as Inter-Organizational Exchanges5 2.2.2Underlying Challenges of IS Outsourcing Relationships12 2.2.3IS Outsourcing Relationship Governance Modes18 2.2.3.1Contractual Governance21 2.2.3.2Relational Governance25 2.3Control29 2.4IS Outsourcing Success38 3.Research Model and Propositions39 3.1Research Approach39 3.2Research Model42 3.2.1Research Questions, Objectives, and Approaches42 3.2.2Towards an IS Outsourcing Relationship Framework43 3.2.3Description of the Research Model47 3.2.4Summary of [...]

This proceedings volume brings together some 189 peer-reviewed papers presented at the International Conference on Information Technology and Computer Application Engineering, held 27-28 August 2013, in Hong Kong, China. Specific topics under consideration include Control, Robotics, and Automation, Information Technology, Intelligent Computing and