Here is the bestselling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for bringing cutting-edge products to progressively larger markets. This edition provides new insights into the realities of high-tech marketing, with special emphasis on the Internet. It's essential reading for anyone with a stake in the world's most exciting marketplace.

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Imagine Being Pulled Into the Hereafter. While You’re Still Alive. A disillusioned business executive whose life has hit a dead-end, Nick Seagrave has lost loved ones to tragedy and his family to neglect. Now, at a point of great crisis, he unbelievably and inexplicably finds himself transported to what appears to be another world. Suddenly he’s confronted with profoundly clear views of his own past and personality. At the same time, he’s enabled to see, hear, taste, and smell the realities of both heaven and hell–realities that force him to face dangers and trials far greater than any he’s known before. Pitted against flying beasts, a monstrous web that threatens to hold him captive, an evil, brooding intelligence, and undeniable evidence of a spiritual world, Nick must finally consider the God he claims not to believe in. Walking between two worlds, Nick Seagrave prepares to make decisions that will change his life forever, as he stands on the Edge of Eternity.

Return to the dazzling world of Revelation Space with this British Science Fiction Award-winning space opera about a young man hell-bent on revenge on the surface of a twisted, disease-corrupted planet. The once-utopian Chasm City -- a domed human settlement on an otherwise inhospitable planet -- has been overrun by a virus known as the Melding Plague, capable of infecting any body, organic or computerized. Now, with the entire city corrupted -- from the people to the very buildings they inhabit -- only the most wretched sort of existence remains. For security operative Tanner Mirabel, it is the landscape of nightmares through which he searches for a lowlife postmortal killer. But the stakes are raised when his search brings him face to face with a centuries-old atrocity that history would rather forget. One of Locus and Science Fiction Chronicle's "Best SF Novels of the Year"

In 2015, building on the advances of the Millennium Development Goals, the United Nations adopted Sustainable Development Goals that include an explicit commitment to achieve universal health coverage by 2030. However, enormous gaps remain between what is achievable in human health and where global health stands today, and progress has been both incomplete and unevenly distributed. In order to meet this goal, a deliberate and comprehensive effort is needed to improve the quality of health care services globally. Crossing the Global Quality Chasm: Improving Health Care Worldwide focuses on one particular shortfall in health care affecting global populations: defects in the quality of care. This study reviews the available evidence on the quality of care worldwide and makes recommendations to improve health care quality globally while expanding access to preventive and therapeutic services, with a focus in low-resource areas. Crossing the Global Quality Chasm emphasizes the organization and delivery of safe and effective care at the patient/provider interface. This study explores issues of access to services and commodities, effectiveness, safety, efficiency, and equity. Focusing on front line service delivery that can directly impact health outcomes for individuals and populations, this book will be an essential guide for key stakeholders, governments, donors, health systems, and others involved in health care.

Over the last 25 years, Geoffrey Moore has established himself as one of the most influential high-tech advisors in the world—once prompting Conan O’Brien to ask “Who is Geoffrey Moore and why is he more famous than me?” Following up on the ferociously innovative ESCAPE VELOCITY, which served as the basis for Moore’s consulting work to such companies as Salesforce, Microsoft, and Intel, ZONE TO WIN serves as the companion playbook for his landmark guide, offering a practical manual to address the challenge large enterprises face when they seek to add a new line of business to their established portfolio. Focused on spurring next-generation growth, guiding mergers and acquisitions, and embracing disruption and innovation, ZONE TO WIN is a high-powered tool for driving your company above and beyond its limitations, its definitions of success, and ultimately, its competitors. Moore’s classic bestseller, CROSSING THE CHASM, has sold more than one million copies by addressing the challenges faced by start-up companies. Now ZONE TO WIN is set to guide established enterprises through the same journey. “For any company, regardless of size or industry, ZONE TO WIN is the playbook for succeeding in today’s disruptive, connected, fast-paced business world.” —Marc Benioff, CEO, Salesforce “Once again Geoffrey Moore weighs in with a prescient examination of what it takes to win in today’s competitive, disruptive business environment.” —Satya Nadella, CEO, Microsoft "With this book, Geoffrey Moore continues to lead us all through ever-changing times...His work has changed the game of changing the game!" —Gary Kovacs, CEO, AVG “ZONE TO WIN uses crystal-clear language to describe the management plays necessary to win in an ever-disrupting marketplace. Regardless of your level of management experience, you will find this book an invaluable tool for building long-term success for your business.” —Lip-Bu Tan, President and CEO, Cadence Design Systems

A Journey He Couldn’t Miss… and a Step He Couldn’t Take He found himself a traveler in the strangest of lands. Where invisible secrets come starkly into sight. Where the fairest of companions leads the way into unsuspected danger and darkness. Where hidden battles burst into the open. Where so much is grasped…and so much more seems unattainable. Driven by a yearning he doesn’t understand, compelled toward a destination he can’t quite see, the traveler navigates the inhospitable landscape with determination and a flicker of something like hope—despite the obstacles that seem to unerringly block his path. Best-selling novelist Randy Alcorn weaves a supernatural interplay of wills and motives, lusts and longings, love and sacrifice. It’s a potent mix that leaves every reader wondering: Do I really understand this world I live in? Do I really understand myself? Is there more to all this than I’ve ever dared hope?

Long after the Civil War ended, one conflict raged on: the battle to define and shape the war's legacy. Across the Bloody Chasm deftly examines Civil War veterans' commemorative efforts and the concomitant -- and sometimes conflicting -- movement for reconciliation. Though former soldiers from both sides of the war celebrated the history and values of the newly reunited America, a deep divide remained between people in the North and South as to how the country's past should be remembered and the nation's ideals honored. Union soldiers could not forget that their southern counterparts had taken up arms against them, while Confederates maintained that the principles of states' rights and freedom from tyranny aligned with the beliefs and intentions of the founding fathers. Confederate soldiers also challenged northern claims of a moral victory, insisting that slavery had not been the cause of the war, and ferociously resisting the imposition of postwar racial policies. M. Keith Har-ris argues that although veterans remained committed to reconciliation, the sectional sensibilities that influenced the memory of the war left the North and South far from a meaningful accord. Harris's masterful analysis of veteran memory assesses the ideological commitments of a generation of former soldiers, weaving their stories into the larger narrative of the process of national reunification. Through regimental histories, speeches at veterans' gatherings, monument dedications, and war narratives, Harris uncovers how veterans from both sides kept the deadliest war in American history alive in memory at a time when the nation seemed determined to move beyond conflict.

Get from Idea to Product/Market Fit in B2B. The world has changed. Nowadays, there are more companies building B2B products than there’s ever been. Products are entering organizations top-down, middle-out, and bottom-up. Teams and managers control their budgets. Buyers have become savvier and more impatient. The case for the value of new innovations no longer needs to be made. Technology products get hired, and fired faster than ever before. The challenges have moved from building and validating products to gaining adoption in increasingly crowded and fragmented markets. This, requires a new playbook. The second edition of Lean B2B is the result of years of research into B2B entrepreneurship. It builds off the unique Lean B2B Methodology, which has already helped thousands of entrepreneurs and innovators around the world build successful businesses. In this new edition, you’ll learn: - Why companies seek out new products, and why they agree to buy from unproven vendors like startups - How to find early adopters, establish your credibility, and convince business stakeholders to work with you - What type of opportunities can increase the likelihood of building a product that finds adoption in businesses - How to learn from stakeholders, identify a great opportunity, and create a compelling value proposition - How to get initial validation, create a minimum viable product, and iterate until you're able to find product/market fit This second edition of Lean B2B will show you how to build the products that businesses need, want, buy, and adopt.

In January 2004, the Institute of Medicine (IOM) hosted the 1st Annual Crossing the Quality Chasm Summit, convening a group of national and community health care leaders to pool their knowledge and resources with regard to strategies for improving patient care for five common chronic illnesses. This summit was a direct outgrowth and continuation of the recommendations put forth in the 2001 IOM report Crossing the Quality Chasm: A New Health System for the 21st Century. The summit's purpose was to offer specific guidance at both the community and national levels for overcoming the challenges to the provision of high-quality care articulated in the Quality Chasm report and for moving closer to achievement of the patient-centerd health care system envisioned therein.