An in-depth analysis of strategic management concepts and techniques and how they can be usefully applied to the planning and delivery of information services. Offers practical guidance on the strategy process from appraisal and assessment through to implementation and improvement. Examines the environment in which planning takes place, and financial management issues.Annotated references to management and information service literature.Includes further reading and index. Sheila Corrall is the University Librarian at the University of Reading. She has worked as an information specialist, manager and consultant in public, and national academic libraries. At the British Library, her roles included policy and planning support to top management and responsibility for a portfolio of revenue-earning services in science, technology, patents and business information.

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the collection of knowledge within the profession of business analysis and reflects current generally accepted practices. As with other professions, the body of knowledge is defined and enhanced by the business analysis professionals who apply it in their daily work role. The purpose of this pocket guide to the BABOK® Guide is to help understand the key knowledge found within the BABOK Guide and how it can be applied to a particular situation. Primary target groups for this pocket guide are: Individuals interested in how business analysis works or who may want to become Business Analysts; Business Analysts as a quick reference during the course of their day-to-day work; Team members working on projects or within normal organizational operations where business analysis is performed; Managers and executives who need to understand how business analysis can help improve their organizations. This pocket guide is based upon the content found in Version 2 of the BABOK Guide. The BABOK Guide was first published by the International Institute of Business Analysis (IIBA) in 2005. Version 2.0 was released in March 2009. The BABOK® Guide describes business analysis areas of knowledge, their associated activities and the tasks and skills necessary to be effective in their execution. The BABOK® Guide is a reference for professional knowledge for business analysis and provides the basis for the Certified Business Analysis Professional (CBAP®) and the Certification of Competency in Business Analysis (CCBA®) certifications.

In addition to providing students with a solid foundation in library management, with its structured, practical knowledge this impressive volume will also benefit experienced managers.

Business information is in strong demand by a wide range of library patrons. Academic librarians must meet the needs of undergraduates, graduates, and faculty who require information about businesses for their coursework and research; school librarians must deal with sophisticated financial questions from students in a variety of classes; public librarians must provide investors and job seekers with information about financial trends, prospective employers, and particular industries; and special librarians must provide their users with immediate and current data about clients, competitors, and markets. Business information is available in various forms, such as print sources, CD-ROMs, and on-line databases, and is particularly volatile, with the news of the morning often being more in demand than the news of the week before. The wide range of patron needs, product types, and constantly changing data makes managing business collections a particularly complex and demanding responsibility. This management guide provides a wealth of information to assist librarians who are new to managing business collections. Chapters written by expert contributors survey such topics as planning, financial and personnel concerns, and facilities management; the selection, acquisition, cataloging, classification, processing, and preservation of print and electronic material; and the provision of access, reference, and information services to both internal and external user communities. A selected annotated bibliography concludes the volume.

Newly qualified library and information staff are thrown in at the deep end in their first jobs, where they are expected to function as skilled practitioners. They find themselves in a world where technological developments and global competition are changing the shape and reach of information services. The scale and speed of change present constant challenges to develop awareness and understanding of the wider environment in order to improve local services. Their need for support in their professional development is particularly acute at this stage in their careers. This easy-to-use manual aims to provide that support at both operational and strategic levels. It is designed to help new professionals make sense of the contemporary information world and devise effective strategies for developing their skills and services. It brings together a host of useful sources covering the professional and managerial aspects of information work, introducing key concepts and techniques in a coherent framework, and using practical examples to illustrate current organizational and service trends. The book offers a global cross-sectoral perspective on information resources and services, covering strategy and marketing as well as day-to-day operations. The thematic arrangement means that each chapter can be used as a self-directed training module, or as the basis of a session with a supervisor or mentor. Packed with activities and reflection points, the book encourages a critical approach through the use of questions and also offers annotated bibliographies providing quick access to relevant publications, websites and organizations worldwide. Readership: Particularly valuable as an on-the-job reference source for those working towards chartered/corporate membership of professional bodies, this workbook also makes extremely useful reading for students and lecturers, staff development officers, those returning to employment after a break, and established professionals in search of fresh perspectives or career development.

"The Business Library" is a handbook written with the purpose of giving brief comprehensive information to the business man on the subject of the business library as an indispensable earning factor in the conduct of business enterprises. It aims to tell how to organize and maintain a business library, what to do in order to get the best results from it, and to show by concrete illustrations, gathered from the experience of firms maintaining a library service, what the business library is worth as a financial asset. The subject matter is not designed to set forth the work of any one class of business libraries, but is a composite study of many. It records business library facts as observed by the author Louise B. Krause during ten years of service as a business librarian, and as such, may be also of value to librarians contemplating the undertaking of business library work.

"Providing resources for planning and managing every possible aspect of the relationships and work involved for successful cooperation between libraries and information technology services - including staffing and reporting lines, inter-organizational relationships, training, daily and periodic operations, research, and new technologies - this book also offers guidance to help systems librarians better plan for tomorrow. Appended materials, including a glossary; sample job descriptions; organizational charts; integrated library system vendor contacts; suggested professional reading; controlled circulation publications; a bibliography; sample policies and documents; and an index add to the practicality of this resource."--Jacket.

Planning for Library Services assists library and information service managers in initiating, improving, and sustaining good planning practices in their organizations. It provides practicing librarians with a guide to assist in their planning methods for increased library effectiveness and promotes a better understanding of the concepts, benefits, potential problems, and processes related to planning.

Marketing Your Library's Electronic Resources shows library and information professionals how todevelop strategic marketing plans to inform users how their library'se-resources can have an impact on their lives, from providing a trusted answerto a quick question to offering sage advice to inspire them through a long-termproject of their own design. Newly expanded and updated, thismanual demonstrates how to design and implement marketing plans that will helplibrarians save time, effort, and money while increasing the use of libraryresources. It shows readers how to construct marketing plans, from identifyingpurpose, its component parts, implementation, assessment, through to a guide tohow and when to revise it. Comprehensive yet to the point, this book includes: seven complete programs from avariety of public and academic libraries guides to determining, writing,implementing, assessing, and updating library marketing plans advice on making the most ofmarketing opportunities from learning management systems, discovery services,LibGuides, and more a step-by-step organizationguide, with a variety of model feedback and assessment forms an examination of the e-resourcelife cycle case studies that demonstratebest practice and outcomes. This book's flexible, step-by-step layout makes it an idealresource for anyone involved in promoting their library or information service,whether at an academic, public or special library or in archives or recordsmanagement. It's also a useful guide for LIS students internationally who needto understand the practice of library marketing.

This book sets out to show a new librarian, student or librarian taking on a new role how to establish an information center from scratch, and then how to not only maintain it but to build it into an important part of the organization's structure. It covers most aspects of establishing and running a special library including space planning, budgeting, staffing, collection development, liaising with upper management and establishing relationships with vendors. Case studies give real-world examples of how these processes have been undertaken by successful information professionals. There are also appendices containing useful contact information.